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  #1  
Old 08-07-2017, 02:49 AM
HDXSound HDXSound is offline
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Default Sync HD and Protools not locking anymore

Hi,

I recently had to trash my Protools preferences because of some issues. Since then i can get my Sync HD to lock anymore.
I can't select a clock source anymore in the hardware setup window.
But i can select the clock source in the session setup window. It's set to Sync HD, clock reference is Video in, Auto LTC/WITC for positional reference and Pal or Video Ref format.
The Ref present light is on (green). Confirmed the blackburst feed is set to PAL. The Locked light is constantly blinking (green).
Speed cal is lit yellow.
Check al cables aswell.
Any ideas how to fix this?
Thank you!
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Protools 2019.12, HighSierra 10.13.6, 2x2.66 Ghz 6 Core intel Xeon, 24 Gb 1333 MHz DDR3
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  #2  
Old 08-08-2017, 12:45 PM
originalscottyg originalscottyg is online now
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Default Re: Sync HD and Protools not locking anymore

Make sure the clock reference is set to Video Reference, not Video In. And then set the Video Ref Format to match the specs of your project.
Hope that helps!
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  #3  
Old 08-08-2017, 11:51 PM
HDXSound HDXSound is offline
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Default Re: Sync HD and Protools not locking anymore

Ugh, the video ref format was not set properly. Thanks for helping out!
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