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#11
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Re: S3 Fader stop working
Problem always seems to be sorted by power cycling the console.
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I don't suffer from insanity -- I enjoy every minute of it ! Avid S3 Artist Transport Pro Tools HD 12 UAD Apollo 8P Audient ASP 880 Mac Pro TrashCan 3.5 GHz 6-Core Intel Xeon E5, 32GB ram Adams A77x UAD Quad Thunderbolt Satellite |
#12
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Re: S3 Fader stop working
Here more faders got lost every day, since it first happened. At last I had 3 Faders which fall asleep after only several minutes at work.
Always came back after a reboot of the System, but always got lost again... |
#13
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Re: S3 Fader stop working
Maybe somebody from AVID can tell us something more about that issue?!
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#14
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Re: S3 Fader stop working
Has anyone put it in as a bug report yet ?
I can't because my new one so far is ok but I can't help but think it's somthing in the firmware or eucon since there is a bunch of us who have had the issue
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I don't suffer from insanity -- I enjoy every minute of it ! Avid S3 Artist Transport Pro Tools HD 12 UAD Apollo 8P Audient ASP 880 Mac Pro TrashCan 3.5 GHz 6-Core Intel Xeon E5, 32GB ram Adams A77x UAD Quad Thunderbolt Satellite |
#15
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Re: S3 Fader stop working
I spoken with 24/7 Avid Support. They told me that my distributor has to replace "broken" fader for free. I send my desk to polish service to do replacement, but i also want to check whole desk by service guys.
I think it could be firmware beacause i have the same issue when i'm using S3 with E3 in Live configuration not only in Studio mode with PT. Or this is hardware issue, maybe bad series faders or something. Last edited by Mikers; 01-28-2015 at 11:57 PM. Reason: Add some sentence |
#16
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Re: S3 Fader stop working
Not mentioning that I reported the issue in November 2014 through distributor in Poland when I had your unit and it hasn't been resolved yet. Horrible customer service.
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UAD Apollo x16, UAD Apollo Twin Duo, UAD Octo Thunderbolt, Mac Mini i7 2018, Reaper DAW, Presonus Faderport, Arturia Beastep for DAW control, Former Pro Tools HD user (from V7 until V12.6). |
#17
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Re: S3 Fader stop working
Hi All,
Sorry you guys are experiencing this. We are running tests and doing further investigation as we speak to determine root cause. I will follow up as soon as I have more info. Thanks,
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#18
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Re: S3 Fader stop working
Thank you Kyle.
__________________
I don't suffer from insanity -- I enjoy every minute of it ! Avid S3 Artist Transport Pro Tools HD 12 UAD Apollo 8P Audient ASP 880 Mac Pro TrashCan 3.5 GHz 6-Core Intel Xeon E5, 32GB ram Adams A77x UAD Quad Thunderbolt Satellite |
#19
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Re: S3 Fader stop working
I posted a short video, how the two faders which mainly fall asleep behave during their "awake"-times:
Is anybody of you experiencing sth similar? |
#20
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Re: S3 Fader stop working
Quote:
What happens if you put it if Vegas mode and test the faders ?
__________________
I don't suffer from insanity -- I enjoy every minute of it ! Avid S3 Artist Transport Pro Tools HD 12 UAD Apollo 8P Audient ASP 880 Mac Pro TrashCan 3.5 GHz 6-Core Intel Xeon E5, 32GB ram Adams A77x UAD Quad Thunderbolt Satellite |
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