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Old 03-23-2012, 03:03 PM
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Will Russell Will Russell is offline
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Default brand new HD I/O works fine but smells of burning components

Hi all,

So I have a question for folks who currently own and use the Avid 16x16 HD I/O. I just got one to replace one of my 192 I/Os. I opened the double taped (apparently already once opened) box and found the HD I/O wrapped in a loose untaped bag. Before plugging it in it smelled like hot/burning components. I hooked it up and used it for several hours and it appears to work and sound fine but the smell has now permeated the control room. I have had some other electronic devices have this smell out of the box but never like this. What would you do? Run it a few days and see if the smell goes away or try to talk the dealer into taking to back and giving me a new one?

Maybe they all smell this way out of the box? It runs no hotter than my 192. Whaddaya think?
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  #2  
Old 03-23-2012, 03:20 PM
Greg M Greg M is online now
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Default Re: brand new HD I/O works fine but smells of burning components

Send it back. My HD I/O 16x16 did not have any odor when new (or now for that matter). Burning/hot electrical anything is never good.

Greg
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Old 03-23-2012, 04:16 PM
Max Gutnik Max Gutnik is offline
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Default Re: brand new HD I/O works fine but smells of burning components

Quote:
Originally Posted by Will Russell View Post
Hi all,

So I have a question for folks who currently own and use the Avid 16x16 HD I/O. I just got one to replace one of my 192 I/Os. I opened the double taped (apparently already once opened) box and found the HD I/O wrapped in a loose untaped bag. Before plugging it in it smelled like hot/burning components. I hooked it up and used it for several hours and it appears to work and sound fine but the smell has now permeated the control room. I have had some other electronic devices have this smell out of the box but never like this. What would you do? Run it a few days and see if the smell goes away or try to talk the dealer into taking to back and giving me a new one?

Maybe they all smell this way out of the box? It runs no hotter than my 192. Whaddaya think?
Should not smell at all. Please call tech support ASAP!
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Old 03-25-2012, 09:27 AM
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Default Re: brand new HD I/O works fine but smells of burning components

Relax, it might be just some dust in the power supply...
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Old 03-25-2012, 09:33 AM
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Default Re: brand new HD I/O works fine but smells of burning components

Dust in a brand new unit? Still smells after day 3. Back it goes!
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Old 03-26-2012, 03:01 AM
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Default Re: brand new HD I/O works fine but smells of burning components

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Originally Posted by Will Russell View Post
Dust in a brand new unit?
Yep. IF there's dust in the factory, there'll be dust in the box.
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Old 03-26-2012, 07:01 AM
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Default Re: brand new HD I/O works fine but smells of burning components

I'm getting a new one.
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12 core 3.06Ghz MacPro, OS 10.14.5, PT2019.6, HDX, D-Command
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Old 03-26-2012, 08:25 AM
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Default Re: brand new HD I/O works fine but smells of burning components

Will, when did you order yours?
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Old 03-26-2012, 11:23 AM
Will Russell's Avatar
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Default Re: brand new HD I/O works fine but smells of burning components

Ordered on the 19th, got it on the 21st.
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Old 03-26-2012, 03:14 PM
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Drew Mazurek Drew Mazurek is offline
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Default Re: brand new HD I/O works fine but smells of burning components

Weird, I ordered one in early February and am still waiting for it!!
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