Pro tools 9.0 n 9.3 says app crash wont open upon launch

[shamanrock]

Hi
Pro tools 9.0 n 9.3 says app crash wont open upon launch.

I have windows 7 professional 64 bit
18 gigs of ram
i7 processor
Mbox pro 2
Rosetta 200

I have already deleted prefs & data base
Ive reinstalled mbox pro 2 driver

I still get this

Please help

Thank you

[Benoni]

Have you tried updating to SP1.

Have you tried launching with Run As Admin.

Was Pro Tools 9.x working before, if so, what has changed?

Did you install the driver Before you installed PT9.0

The Pro Tools Software Installation Guide Version 9.0 document recommends installing the latest device drivers before installing Pro Tools 9

However, if you are installing or updating to Pro Tools 9.0.1 or higher, Avid recommends installing the latest device drivers after installing Pro Tools 9.0.1 or higher.

http://avid.custkb.com/avid/app/self...p?DocId=379411

Avid Windows 7 Optimizations Video Playlist - YouTube

Windows 7 Optimizations


A Sandra may be helpful as well.

[shamanrock]

Originally Posted by Benoni

Have you tried updating to SP1.

Have you tried launching with Run As Admin.

Was Pro Tools 9.x working before, if so, what has changed?

Did you install the driver Before you installed PT9.0





Avid Windows 7 Optimizations Video Playlist - YouTube

Windows 7 Optimizations


A Sandra may be helpful as well.

Yes I have updated to service pack 1 several months ago

Yes I always run as administrator

Yes it was working two days ago

Yes I installed the driver first.
Pro tools 9.0 has been working fine for a while now. Today I launched it and it wouldnt open says app crash so I though maybe nows a good time to update 9.3 so I did and it still says app crash

Problem signature:
Problem Event Name: APPCRASH
Application Name: ProTools.exe
Application Version: 9.0.3.80
Application Timestamp: 4dcf574c
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 00046cf4
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

SUCCESS! Ok I just remembered a few days ago I did the Windows 7 opto I forgot to click on pace. I just did msconfig again and did the usual routine and this time I made sure I clicked on PACE did a reboot and now pro tools 9.3 opens!

Thank you!

[Benoni]

Did you try updating the iLok drivers?

www.ilok.com

Updating Quicktime has worked for me in the past, so maybe give that a shot.

http://www.apple.com/quicktime/

Also clearing out the reg has helped, I use Ccleaner

www.ccleaner.com

You can also use Ccleaner to turn startup items On and Off instead of using Msconfig. If you have installed other software lately it may be a driver conflict that gets started at boot up, so try disabling some stuff in the start up menu.
Some Adobe products can cause AppHang errors.

Try updating your video card drivers.


Have you tried a complete uninstall of Pro Tools, then re-install?


EDIT:

I see you got it worked out, so disregard.