Help!! - Protools 2020.3 Event Operations not working at all

[MissLoriV]

Help!! - Protools 2020.3 Event Operations task apply button does not turn blue, stays gray in all tasks (Change Velocity, quantize, etc).

This is the first time I have used Event Operations, so do not have a previous session that was successful with it.
Change Velocity, quantize (etc) apply button in Event Operations does not turn blue. It stays gray. I highlighted the section, opened event operations - change velocity, and when I change any of the options the apply button stays gray. I have tried restarting the computer, reinstalling the software, and it doesn't work.

My exact steps were: Open session with tracks recorded, highlight a particular section, highlighted the name of the track, opened events operation, clicked on change velocity, altered the levels, and no change in color of gray of the apply button. I did the same with Quantize and the other events. Same thing. I then reverse order where I opened the events operation window first, and highlighted the section second. Still no change in the color gray.

I have searched this site for threads that might have a solution, but nothing works. I removed the protools entirely and reinstalled - protools latest update 2020 last night, still doesn't work, ilok is up to date as well.

Here is a google drive link of a video of exactly what I am doing.

Here is a link to the video on my google drive
https://drive.google.com/open?id=1kC...3u1ZsrBE9YZPFf

Below is my Sandra report.
I would appreciate any help - I am literally stalled on all projects until I can figure this out.
Thank you for any help.


SiSoftware Sandra

ID
Host Name : DESKTOP-ET6KQ3G
Workgroup : WORKGROUP

Computer
Model : OEM
Serial Number : To Be Fille***********
Chassis : Desktop
Mainboard : ASRock Z77 Pro4-M
BIOS : AMI (OEM) P1.10 04/18/2012
Intel vPro : 8.0.2.1410
Total Memory : 19.75GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4C 3.6GHz/3.8GHz, 3.6GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC LGA1155

Chipset
Memory Controller : ASRock Core3 (Ivy Bridge) DRAM Controller 100MHz, 2x 10GB DIMM DDR3 1.6GHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : PNY 8GB DIMM DDR3 2Rx8 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : PNY 8GB DIMM DDR3 2Rx8 PC3-12800U DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Kingston 9905403-084A01LF 2GB DIMM DDR3 2Rx8 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905403-084A01LF 2GB DIMM DDR3 2Rx8 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : AOC International 2060W
(1920x1080, 19.4")
Monitor/Panel : AOC International 2060W
(1920x1080, 19.4")
Video Adapter : Intel(R) HD Graphics 4000 (16CU 128SP SM5.0 350MHz/1.15GHz, 320kB L2, 256MB DDR3 1.6GHz 128-bit, Integrated Graphics)
Video Adapter : Intel(R) HD Graphics 4000 (16CU 128SP SM5.0 350MHz/1.15GHz, 320kB L2, 256MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Graphics Processor
OpenCL : Intel(R) HD Graphics 4000 (128SP 16C 350MHz/1.15GHz, 2MB L2, 1.3GB DDR3 1.6GHz 128-bit, Integrated Graphics)
D3D 11 : Intel(R) HD Graphics 4000 (128SP 16C 350MHz/1.15GHz, 320kB L2, 256MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Storage Devices
WDC WD20EZRZ-00Z5HB0 (2TB, SATA600, 3.5", 5400rpm) : 2TB (F:)
PNY CS900 480GB SSD (480.1GB, SATA600, 2.5", SSD) : 447GB (C:)
WDC WD40EZRZ-00GXCB0 (4TB, SATA300/600, 3.5", 5400rpm) : 4TB (E:)
INTEL SSDSC2CW120A3 (120GB, USB3/SATA300, 2.5", SSD) : 112GB (H:)
Feiya Technology Memory Bar (8.2GB, USB2/NVMe) : 8GB (G:)
ASUS DRW-24B1ST j (SATA150, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
Storage (F:) : 2TB (NTFS, 4kB) @ WDC WD20EZRZ-00Z5HB0 (2TB, SATA600, 3.5", 5400rpm)
System Reserved : 500MB (NTFS, 4kB) @ PNY CS900 480GB SSD (480.1GB, SATA600, 2.5", SSD)
Asus (E:) : 4TB (NTFS, 4kB) @ WDC WD40EZRZ-00GXCB0 (4TB, SATA300/600, 3.5", 5400rpm)
INSIGNIA (H:) : 112GB (FAT32, 64kB) @ INTEL SSDSC2CW120A3 (120GB, USB3/SATA300, 2.5", SSD)
Removable Drive (G:) : 8GB (FAT32, 4kB) @ Feiya Technology Memory Bar (8.2GB, USB2/NVMe)
Hard Disk (C:) : 446GB (NTFS, 4kB) @ PNY CS900 480GB SSD (480.1GB, SATA600, 2.5", SSD)
Hard Disk : 850MB (NTFS, 4kB) @ PNY CS900 480GB SSD (480.1GB, SATA600, 2.5", SSD)
Optical Drive (D:) : N/A @ ASUS DRW-24B1ST j (SATA150, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller #1 : ASRock Panther Point LPC Controller
Audio Device : ASRock Panther Point High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Codec : 32768 0000
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : ASRock Panther Point 6 port SATA AHCI Controller
Disk Controller : ASRock Asmedia 106x SATA Controller
USB Controller #1 : ASRock Panther Point USB xHCI Host Controller
USB Controller #2 : ASRock Panther Point USB Enhanced Host Controller #2
USB Controller #3 : ASRock Panther Point USB Enhanced Host Controller #1
SMBus/i2c Controller #1 : Intel ICH SMBus

Printers and Faxes
Printer : EPSON WF-4640 Series (600x600, Colour)
Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)
Printer : Microsoft Software Printer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Fax : EPSON PC-FAX driver (203x203)
Fax : EPSON PC-FAX driver (203x203)

Scanners & Cameras
Scanner : Microsoft EPSON32F2D0 (WF-4640 Series) (Scanner, USB)

Peripherals
Media Player : SMI (7.6GB)
Media Player : WDC WD20EZRZ-00Z5HB0 (1.82TB)
Media Player : INTEL SS DSC2CW120A3 (111.77GB)
Media Player : WDC WD40EZRZ-00GXCB0 (3.64TB)

Network Services
Network Adapter : Realtek PCIe GbE Family Controller (Ethernet, 1Gbps)
Wireless Adapter : Linksys WUSB6300

Operating System
Windows System : Microsoft Windows 10 Personal 10.0.18363
Platform Compliance : x64

Performance Enhancing Tips
Warning 2513 : TPM not detected. Some security features are unavailable.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[Top Jimmy]

As I suspected while reading about your issue, the video shows you are trying to apply an event operation to actual audio. Event operations are meant for editing and modifying MIDI data or any tick based function. Audio is not tick-based, but can be when elastic audio is enabled on the track. Events on tick-based elasticized audio tracks are limited to time-based functions such as quantization.

I suggest you explore the Audiosuite menu for effects you may want to apply to your audio. Or use the plugin slots in the Pro Tools mixer. Or use the clip effects available in the edit window.