Avid Pro Audio Community
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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
03-04-2016, 10:34 AM
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I need Support ASAP! (AGAIN)
Hello I am on the subscription plan for Pro Tools 12. Once again money was charged but Avid forgot to put a new license in my account
 . Please fix this ASAP! 
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#2
03-04-2016, 11:02 AM
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Re: I need Support ASAP! (AGAIN)
Hello guitarist9891,
We have re-deposited your license and will start a support case to determine what caused this. Subscriptions include support, so if you need assistance with an issue like this it's best to start a case via the Access The Support Center link in your Avid account. Best regards, JC
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