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#1
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S3L-X / 4.5.3.3 hw inserts not working
Hello everybody!
Although until 2 weeks ago they worked fine, my hardware inserts do not work anymore. I do not know why, as long as all my configuration, show file / snapshot is the same. I tried to bypass with an XLR cable and still not working. Engine Analog OUT 1 to Engine Analog IN 1. I tried to check the allocated E3 inserts and use them as inputs and outputs and they work. It seems that there is no hardware problem. Config: 3 Tascam TA-1VP linked on E3 engine, analog ch 1,2,3 (vocals). Venue 4.5.3.3 Somebody can help me? Many thanks! |
#2
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Re: S3L-X / 4.5.3.3 hw inserts not working
Does audio pass correctly if you bypass the HW insert on those channels?
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#3
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Re: S3L-X / 4.5.3.3 hw inserts not working
Yes, Ryan. If I swtich off the hw insert, everything is working normally.
- I tried to pick up signal from Engine Analog OUT 1 (insert is Engine Analog 1), of course while hw insert is on - no signal. - I tried to send signal to Engine Analog IN 1 (insert is Engine Analog 1), of course while hw insert is on - no signal. Could it be a hardware failure? Thank U very much for your attention! |
#4
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Re: S3L-X / 4.5.3.3 hw inserts not working
Hi Ryan
We re-check the Engine hardware analog inputs / outputs and all the 4 outputs do not work. That means: - All 4 analog inputs work - All 4 analog outputs do not work - All AES / EBU inputs / outputs work I suspect the D/A converters of E3. Do U think it's worth to do a system restore (re-install Venue 4.5.3.3)? Best regards! |
#5
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Re: S3L-X / 4.5.3.3 hw inserts not working
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#6
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Re: S3L-X / 4.5.3.3 hw inserts not working
What about a reset of the I/O, have you tried that?
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#7
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Re: S3L-X / 4.5.3.3 hw inserts not working
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Hi again, Valentyn! Could you recommand me one ore more authorized repair center(s)? Maybe the best ones. All over Europe, not necessarily close. Last edited by rolybarabas; 10-15-2018 at 02:30 AM. |
#8
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Re: S3L-X / 4.5.3.3 hw inserts not working
Hi Karel, I will try to do a I/O reset.Do you think it's worth to lose one day and to do a re-install of Venue system? My opinion is no, but I will keep in mind your view.
Best regards! |
#9
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Re: S3L-X / 4.5.3.3 hw inserts not working
If the reset Engine I/O Option fails a clean install might be a good try, it’s not a whole day, and definitely less downtime than bringing the engine to a repair shop.
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#10
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Re: S3L-X / 4.5.3.3 hw inserts not working
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