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Old 06-22-2006, 12:17 PM
sojay sojay is offline
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Join Date: Dec 1969
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Default can\'t authorize mp3 option - greyed out

I'm trying to enter my cubs serial # for mp3 option, but the authorize button is grey'ed out. I've reinstalled it from the disk, removed it, reinstalled it in a variety of different ways according to the troubleshooting advice, but no luck.
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Old 06-26-2006, 12:59 PM
sojay sojay is offline
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Default Re: can\'t authorize mp3 option - greyed out

-bump-

Is there really nobody who can help me with this? I'm desperate!
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Old 06-28-2006, 07:24 PM
Barnabas Barnabas is offline
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Default Re: can\'t authorize mp3 option - greyed out

Pop in the PT Installer CD and run the PT installer. Where you decide what to install, select the MP3 option. There should be an MP3 option in addition to the demo option. Once you have installed it, the first time you try to use it, you will enter your activation code.

Sometimes you need to de-install the demo before the full version works.
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  #4  
Old 07-10-2006, 01:38 PM
sojay sojay is offline
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Default Re: can\'t authorize mp3 option - greyed out

Finally got it to work after MUCHO frustration. The only thing that worked was to do a repair permissions.
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