Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 11
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 07-15-2013, 06:36 AM
drogan88 drogan88 is offline
Member
 
Join Date: Jul 2004
Posts: 142
Default PT11 HD on OSX 10.7.5 hangs on sample import

I am having trouble importing loops via the workspace browser or drop and drag. Sometime it works, but some loops just hang protools. I can preview all loops in the workspace browser but once I try to drag it into the session PT hangs. Could be me using 10.7.5 but I thought I would ask anyway.

Thanks,


PTHD 11.01, OSX 10.7.5
Reply With Quote
  #2  
Old 07-15-2013, 07:02 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: PT11 HD on OSX 10.7.5 hangs on sample import

Quote:
Originally Posted by drogan88 View Post
I am having trouble importing loops via the workspace browser or drop and drag. Sometime it works, but some loops just hang protools. I can preview all loops in the workspace browser but once I try to drag it into the session PT hangs. Could be me using 10.7.5 but I thought I would ask anyway.

Thanks,


PTHD 11.01, OSX 10.7.5
Hi,

Whats settings have you got in the prefs / processing for import

drag and drop from desktop conforms to session tempo?

Where have these loops come from? do tyey have any embedded data for slicing and tempo changes, like rex and acid files etc


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #3  
Old 07-15-2013, 07:27 AM
Dizzi45Z Dizzi45Z is offline
Member
 
Join Date: Sep 2007
Location: UT, United States
Posts: 2,028
Default Re: PT11 HD on OSX 10.7.5 hangs on sample import

Pro Tools 11 isn't compatible with 10.7.5.

System Requirements say 10.8.4

Perhaps this could be the problem? Or if people are running 11 successfully in Lion, I'd be curious if it is working just fine for some people.

Edit: I reread the post original post and saw that you mention that you know it isn't incompatible. I am still curious if people are running it successfully.
__________________
recording.guru : FREE Pro Tools Tips and 19 Video Basic Training Course
Pro Tools HDX 2023.9
Mac Pro 7,1 3.2 GHz 16-Core Xeon W
160 GB RAM
macOS 11.7.4
Noisebox Studios -Utah Recording Studio

Last edited by Dizzi45Z; 07-15-2013 at 07:32 AM. Reason: Reread the original post.
Reply With Quote
  #4  
Old 07-15-2013, 09:48 PM
PaulV's Avatar
PaulV PaulV is offline
Avid
 
Join Date: Nov 1998
Location: Avid, San Francisco
Posts: 302
Default Re: PT11 HD on OSX 10.7.5 hangs on sample import

Hi there,

Sorry you're bumping into this - we've seen the issue and have a fix for it that we'll try to get out in an upcoming Pro Tools update.

In the meantime, there are a couple options to work around this. The hang comes when it tries to do Elastic Audio analysis on the loop files when you drag them to the timeline. This happens only if 1) the files aren't already analyzed, and/or 2) the files can't store EA analysis, as with mp3, REX, read-only files, and a few other situations.

Options to work around it:
  • Analyze all the files ahead of time - in the Workspace, right click on the top-level folder and do "Calculate Elastic Analysis". Only works for AIFF & WAV files.
  • Turn off Tempo Matching in Workspace

Pardon the inconvenience.
__________________
Cheers,

Paul Vercellotti
Avid Engineering
Reply With Quote
  #5  
Old 07-16-2013, 03:08 AM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 13,767
Default Re: PT11 HD on OSX 10.7.5 hangs on sample import

Quote:
Originally Posted by PaulV View Post
Hi there,

Sorry you're bumping into this - we've seen the issue and have a fix for it that we'll try to get out in an upcoming Pro Tools update.

In the meantime, there are a couple options to work around this. The hang comes when it tries to do Elastic Audio analysis on the loop files when you drag them to the timeline. This happens only if 1) the files aren't already analyzed, and/or 2) the files can't store EA analysis, as with mp3, REX, read-only files, and a few other situations.

Options to work around it:
  • Analyze all the files ahead of time - in the Workspace, right click on the top-level folder and do "Calculate Elastic Analysis". Only works for AIFF & WAV files.
  • Turn off Tempo Matching in Workspace

Pardon the inconvenience.
Hi Paul

Should I take your answer regarding a "Fix" for this in an upcoming PT revision that Avid are now supporting OSX 10.7.5 when stated that PT11 HAD to have 10.8.x in order to work so everyone who believed this invested largely in new Macs to accomodate PT11/11HD?

Best Regards
Chris
__________________
Best Regards
Christopher

#thestruggleisreal
—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #6  
Old 07-16-2013, 06:10 AM
drogan88 drogan88 is offline
Member
 
Join Date: Jul 2004
Posts: 142
Default Re: PT11 HD on OSX 10.7.5 hangs on sample import

Thanks Paul,

I appreciate the followup. I will use the workarounds until the program is updated.

Thanks,

David
Reply With Quote
  #7  
Old 07-27-2013, 07:49 AM
Jazzbass56 Jazzbass56 is offline
Member
 
Join Date: Jul 2001
Location: LA
Posts: 469
Default Re: PT11 HD on OSX 10.7.5 hangs on sample import

So is any one using PT 11HD with Lion OS 10.7.5? I've read that they are but has any signs of problems come up yet? I just upgraded to PT 11, but haven't installed still on OS 10.7.5
Thx
__________________
Intel Intel Core i7-5930K 3.5 GHz Processor
ASUS X99-PRO/USB 3.1 Motherboard,64 GB crucial DDR4 ram
Thunderbolt EX 2
Windows 10 Pro
................................
2013 MacBook Pro Retina i7 Quad-core, 16gb ram.
Mac OSX 10.11.6
...........
Mac Pro (Late 2013)
2.7 GHz 12-Core Intel Xeon E5
Memory 128 GB 1866 MHZ DDR3
Graphics AMD FirePro D700 6144 MB

PT Ultimate 2022.4.0 on Mac
PT Ultimate 2020.12 on Windows
Logic Pro X 10.6
Nuendo 12.0
...........
1_Antelope Audio_Orion Synergy Core Studio
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PT11.0.2 extremely slow load, response, hangs at XPAND!2 Jenk2k Windows 2 01-12-2014 08:20 PM
Windows PT11.0.1 - Hangs initializing databases YYR123 Pro Tools 11 16 08-15-2013 10:00 PM
Can't import video into PT11?? famelittle Pro Tools 11 9 06-28-2013 11:53 AM
Protools hangs while browsing MP3 for import.. Schumannz 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 1 09-23-2011 10:49 PM
PT hangs when loading Sample Tank guentherschmidt 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 29 09-29-2003 10:49 AM


All times are GMT -7. The time now is 01:07 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com