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Old 07-21-2007, 11:47 PM
Teiko Teiko is offline
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Join Date: Jul 2007
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Default Pro Tools Installation Hangs - mbox2 to 003 hardware upgrade

I've been running Pro Tools LE on my mbox2, but purchased the 003 factory console today and am unable to successfully install the 003 version of Pro Tools. The install appears to finish, but just hangs after the progress bar reaches 100%. No "finish" button... nada.

After repeated install attempts, I system restored and plugged in my 003 with the old version (box2 version) of pro tools loaded. When the "new hardware detected" message came up, I put in the 003 pro tools CD and loaded the 003 drivers. This was mostly successful, but the hardware profile listed in pro tools was only for the "002" - and many of the functions on the console are unsupported, not to mention problems with inputs.

I'm wondering if I can either, a) load the 003 hardware profile into my existing pro tools install (the one originally installed for the mbox2), or b) determine why my 003 version of pro tools hangs at the end of the install.

Any input appreciated.


System Profile:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
System Model Dell DXP051
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 4 GenuineIntel ~2992 Mhz

Total Physical Memory 3,072.00 MB
Available Physical Memory 2.38 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.44 GB
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