Fast Track Ultra & Mavericks 10.9 STILL NOT WORKING

[ieia73]

same here...still NOTHING from AVID, still my ULTRA and ULTRA 8R are not working, and I am totally upset!!! I PAID FOR WORKING DEVICES!!! I SPENT SO MUCH MONEY FOR THESE AUDIO INTERFACES and I WANT THEM TO WORK!
Will surely NEVER buy another piece of gear from AVID/M-AUDIO and will absolutely tell EVERYONE I KNOW to NOT BUY AVID/M-AUDIO anymore.

[domstang]

That's absolutely unbelievable we still have no solution for the Fast Track Ultra 8R. I too I'm really mad about M-Audio and Avid who let us alone with our products that doesn't work anymore.

[JoelG]

Just an update that I have been in contact with Avid and this has been forwarded on to the drivers team. I don't have any specifics, but as soon as I hear anything I'll forward it on.

If your Fast Track is under warranty it might be worth setting up an ASC and seeing about getting it RMA'd.

Joel

[aswink]

Looks like it is a job for AVID to fix:

http://global.focusrite.com/answerba...-109-mavericks

[microstudio]

Come on AVID please fix the Diver all your Fast Track Pro hardware is useless now if run on Mavericks.

[Southsidemusic]

Originally Posted by aswink

Looks like it is a job for AVID to fix:

http://global.focusrite.com/answerba...-109-mavericks

Hi

Just curious, how did you come to that conclusion by reading this article? To me it looks like a Mavericks issue with Focusrite, hence not directly Avids problem to solve. This doesn't say anything about Avid or Pro Tools.

Whoever is the "fix" developer I feel really bad for you guys who are having these issues and as Joel said, we have forwarded this to the appropriate Avid team and even though it isn't instant good news as it might not be that simple. I will ask Joel what have been said and we will post back as soon as possible

All the Best Guys and hang in there
Christopher

[jbrown7282]

I will attempt to verify but... the 2.3 update seems to require PT 11.0.3 and may not be compatible with the Logic series... But I will make sure.. A change in the wording from support for protools to REQUIRED seem to be where the possible issue is regarding Logic playing audio.

[JoelG]

I've received some information: OSX 10.9.1 is not supported yet, but the drivers should work with 10.9. Can you all please post back with the exact version of OSX you are running, and if possible roll back to 10.9 if you've installed the 10.9.1 update?

The driver download page has been updated with this information: http://avid.force.com/pkb/articles/e...-Ultra-Drivers

Thanks,
Joel

[martinevanhall]

I've just spent a couple of hours trying to get a driver for Mavericks (not available), trying to contact Avid via email (no address supplied), thinking how unsatisfactory it is for a company like Avid to fail to produce a driver for a product that many of its supporters have spent good money on, etc. Is there any way to find out if anything is being done? Will Avid speak? Can we contact them without spending more money? Come on, Avid, do something! At least say something!

[JoelG]

Can you please send your hardware config, OS version, software installed and versions or those. As well as what device exactly with the driver version, as well as a complete description of your problem to [email protected]

Thanks,
Joel