bad performance in m-powered 8

[jonnycof]

Hi all,

I'm experiencing terrible performance in pro tools. If I'm running more than a couple of plugins, pro tools starts missing out and jumbling up notes. My system is almost unusable for anything but the most basic of projects. Can anybody shed any light?

Cheers,

J

p.s. I think I've done all the optimizations.

SiSoftware Sandra

Computer
Model : Dell Precision T1500
Workgroup : WORKGROUP
Host Name : jc
User : Jonny

Processor
Model : Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Speed : 3GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

Computer
Mainboard : Dell 0P67HD
BIOS : Dell 1.0.1 09/18/2009
Bus(es) : ISA X-Bus PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DIMM DDR3

Chipset
Model : Dell Clarksfield/Lynnfield DMI
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)

Chipset
Model : Intel Core Desktop (Lynnfield) UnCore
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Total Memory : 8GB DIMM DDR3
Memory Bus Speed : 2x 665MHz (1.33GHz)

Memory Module(s)
Memory Module : Hynix (Hyundai) HMT125U6BFR8C-H9 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT125U6BFR8C-H9 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT125U6BFR8C-H9 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)
Memory Module : Hynix (Hyundai) HMT125U6BFR8C-H9 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5)

Video System
Video Adapter : NVIDIA Quadro FX 580 (32 SM4.0 1.1GHz, 512MB DDR3 2x800MHz, PCIe 2.00 x16)

Graphics Processor

Storage Devices
Seagate ST3320418AS (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (D:)
Seagate ST3320418AS (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:)
Generic Flash HS-CF (USB) : N/A (H:)
Generic Flash HS-COMBO (USB) : N/A (I:)
TSSTcorp DVD+/-RW TS-H653G (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
TSSTcorp DVD+/-RW TS-H653G (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:)
DTSOFT BDROM () : N/A (J:)
DTSOFT BDROM () : N/A (G:)

Logical Storage Devices
DATAPART1 (D:) : 298GB (NTFS) @ Seagate ST3320418AS (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
RECOVERY : 750MB (NTFS)
Hard Disk (C:) : 297GB (NTFS) @ Seagate ST3320418AS (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Removable Drive (H:) : N/A @ Generic Flash HS-CF (USB)
Removable Drive (I:) : N/A @ Generic Flash HS-COMBO (USB)
Optical Drive (E:) : N/A @ TSSTcorp DVD+/-RW TS-H653G (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (F:) : N/A @ TSSTcorp DVD+/-RW TS-H653G (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (J:) : N/A @ DTSOFT BDROM ()
Optical Drive (G:) : N/A @ DTSOFT BDROM ()

Peripherals
LPC Hub Controller 1 : Dell P55 LPC Interface Controller
LPC Legacy Controller 1 : Fintek F71882FG/F71883FG
Audio Device : Dell P55/PM55/3400 High Definition Audio
Audio Codec : Realtek Semiconductor Realtek 662 High Definition Audio
Audio Device : VIA M Audio Delta-66
Serial Port(s) : 1
Disk Controller : Dell P55/PM55/3400 6 port SATA AHCI Controller
USB Controller 1 : Dell P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : Dell P55/PM55/3400 USB2 Enhanced Host Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : PDFCreator (4000x4000, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Photosmart C4700 series (1200x1200, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Peripherals
Media Player : ()
Media Player : ()

Network Services
Wireless Adapter 1 : RangeMax Wireless-N USB Adapter WN111v2 (802.11g (ERP), AES-CCMP, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

[SSE4.2]

Hello.
Please to say which drive letters your PT install and audio recording space are located on? Partitions letters on the same physical drive are not recommended.
Your qualifying audio device is?

[jonnycof]

Hi SSE,

Thanks for your quick response.

Protools is installed on my os drive (C). I keep all my content / recording sapce on D, which is a separate drive (not a partition).

What's strange is that I'm having poor performance even when I'm not running any audio regions in PT, i.e. if I load more than a couple of versions of Ivory, or a few instruments in kontakt.

I know that's a lot of sample data to load, but surely my system could be expected to handle it...

What's really strange is exactly what starts to happen when things go wrong - notes start to get missed out, and then clumped together, but whwat's most noticeable is that regions from much later in the timeline start being played way too early and out of time with everything else.

I'm running a Delta 66.

Thanks for your help,
Jonny

[SSE4.2]

Could be a M-audio driver issue. Do you have the latest driver installed? Currently M-audio have 2 for W7 64bit; original & SP1. I note you’re OS is W7 64 SP1.

You have disabled any main board integrated audio devices?

You could try adjusting the H/W Buffer Size setting in the Playback Engine; large buffer size = greater latency.

[jonnycof]

Hi, and thanks again for your message,

I have the latest drivers and my intergrated device is disabled. Any other ideas?

Cheers,
Jonny

[SSE4.2]

Have you checked the compatibility of plugin / sampler to current version of PT you are using?
http://avid.custkb.com/avid/app/self...p?DocId=343311

What is the current version of PT you are using?

I only use h/w and what s/w plugins that came with PT.

Have you checked what IRQ your Delta card is using e.g. shared standard/virtual IRQ? I have a similar system to you and when I first installed my 24/96 card it was using a shared virtual IRQ. W7 decides how best to allocate IRQs. To get a standard non shared IRQ allocated to my card I had to gently but firmly shoehorn it (and hope it didn’t snap) in to the bottom legacy PCI slot (slow and very difficult, due to poor routing of cabling in this area).