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  #1  
Old 12-15-2007, 03:36 PM
SEPUL SEPUL is offline
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Default 7.4 No import video to playlist. The Problem is resolved!!!

I update my Pro Tools from 7.3 to 7.4

Now my Pro Tools no import video.

My Quicktime version is 7.1.5

In the display : "Can't import the selected video files because it does not contain any video frames"



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  #2  
Old 12-17-2007, 10:47 AM
soundonsound soundonsound is offline
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Default Re: 7.4 Pro Tools No import video to playlist

Try doing a 'clean uninstall' of every version of Pro Tools that has been on the machine.

IE run the clean uninstall from EACH of the Pro Tools installer disks that've you've ever used on the machine.

I think this error comes from a mixture of PT versions.
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  #3  
Old 12-17-2007, 11:37 AM
soundonsound soundonsound is offline
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Default Re: 7.4 Pro Tools No import video to playlist

What OS version and System specs are you running?
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  #4  
Old 12-17-2007, 02:25 PM
SEPUL SEPUL is offline
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Default Re: 7.4 Pro Tools No import video to playlist

I delete All versions of Pro Tools before the instal Pro Tools 7.4

My system is 10.3.9
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  #5  
Old 12-17-2007, 02:30 PM
Slim Shady Slim Shady is offline
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Default Re: 7.4 Pro Tools No import video to playlist

7.4 isn't supported on any version of 10.3, you can only use up to PTLE version 6.9 on the OS you are currently running. You need Tiger (OS 10.4) for compatibility with your 7.4 upgrade.


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  #6  
Old 12-18-2007, 01:44 PM
SEPUL SEPUL is offline
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Default Re: 7.4 Pro Tools No import video to playlist

Sorry, my System version is 10.4.9.

I update 10.4.8 to 10.4.9 when I instal Pro Tools 7.4.
Now I work whith my Backup system in external Firewire disk, whith my Pro Tools 7.3 and my System 10.4.8 and all work Ok.

Some problem of communication 1394...

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  #7  
Old 12-19-2007, 08:03 AM
soundonsound soundonsound is offline
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Default Re: 7.4 Pro Tools No import video to playlist

So you still never got the 10.4.9 / 7.4 drive working right? You're saying you're using a different drive and PT 7.3 externally and that is working?

There are others having this issue, so if you do find a solution please post it.
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  #8  
Old 12-19-2007, 08:21 AM
livesoundguy livesoundguy is offline
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Default Re: 7.4 Pro Tools No import video to playlist

This sounds like the format of the video causing the problem.
What is the type of video file is it?

Re-export, or transcode the video to 320x240 DV Stream, and then import that into Pro Tools. This should work.
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  #9  
Old 12-19-2007, 10:42 AM
SEPUL SEPUL is offline
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Default Re: 7.4 Pro Tools No import video to playlist

I work whit .mov video files always.

Now Pro Tools only work with DV format. ???

What is the problem??.

The video files .mov working in 7.3 and no in the 7.4 versión?
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  #10  
Old 12-19-2007, 10:51 AM
SEPUL SEPUL is offline
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Default Re: 7.4 Pro Tools No import video to playlist

Yes , but this external drive is a backup of my system and my old configuration.
With the system 7.4.8 an Pro Tools 7.3
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