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Prot Tools 10 - Virtual Instruments Install Problem
Hello,
I am wondering if anyone can help me. I recently upgraded from Pro Tools 8 to Pro Tools 10 via the online cross grade. Pro Tools seems to work fine as it can handle play back of older sessions, however, I cannot get any of my plug-ins to work in new sessions. For example, when I attempt to load a plug-in, I get the error message: "Content cannot be located. Please exit Pro Tools and check installation." I presume the problem to be very simple - like the virtual instrument files are in the wrong place on my hard drive, but I am not sure how to assess, let alone fix the problem. Any help would be greatly appreciated. I am running an iMac 3.06 GHz Intel Core 2 Duo with OS X 10.7.2 and an 003 console. Thanks in advance. |
#2
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Re: Prot Tools 10 - Virtual Instruments Install Problem
Quote:
After installing Pro Tools 10, did you install the virtual instruments installer as well. the VI installer must be installed after the main PT installer. Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#3
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Re: Prot Tools 10 - Virtual Instruments Install Problem
Chris,
Thanks for answering. I did run the installer program twice and there is no change. |
#4
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Re: Prot Tools 10 - Virtual Instruments Install Problem
Gorbies,
Actually, you need to re-run the main PT10 installer AFTER the Instrument install, as the PT10 installer updates some of the instrument plugins. Then you need to run the wee program in each of the instrument's folders to redirect the location of each library ("Set Content Location"). Sorry this is a bit of a hit and run post, I spent ages tracking down this info myself when I had problems, but can't quite put my hands on it now. Give it a try and I'll keep looking for the bits and pieces I collected (for instance had to do a Google search instead of a search on this forum to find certain tech support pages that describe this). Cheers Steve Bush www.music180.com/pros/5887 MacPro 4.1 (Nehalem) 2.26 8 Core, OSX 10.6.8, PT10HD, 14 Gig RAM, PCIe HD3, 192, Sync I/O, Midi I/O. |
#5
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Re: Prot Tools 10 - Virtual Instruments Install Problem
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Would it be possible to post a link to the installer file as I cannot find it anywhere on this new avid website... I only have the demo installed at the moment (waiting for the boxed auth to come in the post) so it is possible that this is why I can't find it (the demo does not appear in my products in my avid account). I hope there is a way around this as I need to get this working tomorrow! Many thanks in advance, Tom. |
#6
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Re: Prot Tools 10 - Virtual Instruments Install Problem
Tom,
Hi. If you're talking about the installer for PTIEP, here's an Avid page with the latest installers separated (I assume it doesn't include the big content files): http://avid.custkb.com/avid/app/self...p?DocId=425695 but DO follow the instructions at the bottom of the page to "Set Content Location" if you have all the correct files. The full PTIEP installers are permanently in my account, so not sure why they wouldn't show up in yours. Funny old world. If you mean you need the PT10 installer, that also should be in your Avid account. Hope that helps. Cheers Steve Bush www.music180.com/pros/5887 MacPro 4.1 (Nehalem) 2.26 8 Core, OSX 10.6.8, PT10HD, 14 Gig RAM, PCIe HD3, 192, Sync I/O, Midi I/O. |
#7
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Re: Prot Tools 10 - Virtual Instruments Install Problem
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Sorry maybe i got the wrong end of the stick? They are missing since the pro tools 10 upgrade for me. T |
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