Confirming academic eligibility is required for renewal

[LightWing]

Originally Posted by xrekcor

Ummm because they want to see/check you are still eligible.... I think avid has the right if they going to offer you a reduced price product that you continue to be eligible for that product.

Imagine that. :)

[xrekcor]

Originally Posted by coolbass

Really. You don't think I realise that.

I am a bass and music teacher with full tenure.
Have been for years.

All I can say is, this is not the way 95% of the companies do it.
Only the ones who seem to like to harass their customers.

Wouldn’t it be easy just to start a tech ticket and request that you want to extend your plan (prior to pricing changes ahead, I assume) and what they need if your edu institution hasn’t supplied you with the documentation you may need. Takes 5 minutes and you’ll be buried back in PT heaven working away having fun creating while waiting on your reply.... if that doesn’t work come back here again and scream...

[coolbass]

Well guys. Be happy in your Avid heaven.

I will provide them with what they want. If not, I will loose my 100$.
Still think I should not have to do it at this point at all.

They are loosing customers left and right.
In spirit, they have lost me forever.

Be happy. We are Avid.

[Avid]

Please see the Academic availability info provided by Avid for this topic, and contact Avid CS directly if you need assistance. Thank you.