Plz Digi tech Help! Pro tools 9.0 BLUE SCREEN CRASH again

[shamanrock]

Originally Posted by critza

Id also like to see the "proper" sandra report.

Start Sandra > Favourites Tab > Create Report > Click Next until you come to File Types and choose Format .txt > Save the report where you can acess it easily and when it´s finished, just open the txt document and copy paste it into your thread here.
Please provide what Soundcard you are using and what driver it has.

I also use an MBOX2 PRO & Roseatta 200 and a nano patch.

SiSoftware Sandra
General Information
Device Name : Microphone (Creative SB Audigy
Manufacturer : Microsoft
Version : 6.01
Product ID : 101 / 1
Specific Wave Information
Maximum Standard Sampling Bits : 16-bit
Maximum Standard Sampling Rate : 96kHz
Channels : 2


This will give you a good start.

SiSoftware Sandra
Computer
Model : Gigabyte X58A-UD3R
Workgroup : WORKGROUP

Processor
Model : Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Speed : 3.1GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing
Computer

Mainboard : Gigabyte X58A-UD3R
BIOS : Award (Phoenix) FB 08/24/2010
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 6GB DIMM DDR3

Chipset
Model : Giga-Byte X58 I/O Hub
Front Side Bus Speed : 2x 2.43GHz (4.86GHz)
Chipset
Model : Giga-Byte Core Desktop (Bloomfield) UnCore
Front Side Bus Speed : 2x 2.43GHz (4.86GHz)
Total Memory : 6GB DIMM DDR3
Channels : 3
Memory Bus Speed : 2x 540MHz (1GHz)
Memory Module(s)
Memory Module : Corsair CMX6GX3M3A1600C9 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CMX6GX3M3A1600C9 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CMX6GX3M3A1600C9 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Video System

Video Adapter : NVIDIA GeForce GTS 450 (192 SM5.0 1.57GHz, 1GB, PCIe 2.00 x16)
Graphics Processor
OpenCL Processor : NVIDIA GeForce GTS 450 (128SP 4C 1.57GHz, 993.4MB)
CUDA Processor : NVIDIA GeForce GTS 450 (128SP 4C 1.57GHz, 993.4MB)
Compute Shader Processor : NVIDIA GeForce GTS 450 (192SP 1.57GHz, 993.4MB)

Storage Devices
WDC WD5002AALX-00J37A0 (500.1GB, SATA600, 3.5", 7200rpm, NCQ, 32MB Cache) : 466GB (C:)
WDC WD7500AAKS-00RBA0 (750.2GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 699GB (D:)
WDC WD1001FALS-00J7B0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) : 932GB (G:)

WD 5000AAV External 500.1GB (USB) : 466GB (F:)
HL-DT-STDVD-RAM GSA-H54L (RAID, DVD+-RW, CD-RW) : N/A (E:)
Logical Storage Devices
System Reserved : 100MB (NTFS)

Pro Tools (D:) : 699GB (NTFS) @ WDC WD7500AAKS-00RBA0 (750.2GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
New Volume (F:) : 466GB (NTFS) @ WD 5000AAV External 500.1GB (USB)
Hard Disk (C:) : 466GB (NTFS) @ WDC WD5002AALX-00J37A0 (500.1GB, SATA600, 3.5", 7200rpm, NCQ, 32MB Cache)
Library (G:) : 932GB (NTFS) @ WDC WD1001FALS-00J7B0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache)

Optical Drive (E:) : N/A @ HL-DT-STDVD-RAM GSA-H54L (RAID, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : Giga-Byte LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Giga-Byte HD Audio Controller
Audio Device : ASUS 0BE9h
Audio Codec : nVidia 0011h
Audio Codec : nVidia 0011h
Audio Codec : nVidia 0011h
Disk Controller : Giga-Byte 4 port SATA IDE Controller
Disk Controller : Giga-Byte 2 port SATA IDE Controller
Disk Controller : Giga-Byte 88SE91A3 SATA-600 Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Giga-Byte USB UHCI Controller #4
USB Controller 2 : Giga-Byte USB UHCI Controller #5
USB Controller 3 : Giga-Byte USB UHCI Controller #6
USB Controller 4 : Giga-Byte USB EHCI Controller #2
USB Controller 5 : Giga-Byte USB UHCI Controller #1
USB Controller 6 : Giga-Byte USB UHCI Controller #2
USB Controller 7 : Giga-Byte USB UHCI Controller #3
USB Controller 8 : Giga-Byte USB EHCI Controller #1

FireWire/1394 Controller 1 : Giga-Byte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)
Power Management
Mains (AC) Line Status : On-Line
Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64
Windows Experience Index
Current System : 1.0

[filosofem]

Hello.

Try updating the BIOS to FF with @BIOS. Update all drivers and uninstall all utilities relating to GA-X58A-UD3R Rev.2.

Have you configured your RAM according to the GA-X58-UD3R Rev.2 manual?

Try updating Pro Tools to the latest version. Pro Tools 9.0.2.

Try launching Pro Tools in ASIO mode.

Perhaps you would consider purchasing an Qualified PCI FireWire Adapter SIIG NN-440012-S8.

Also update Windows to SP1.

[filosofem]

Originally Posted by shamanrock

Pro Tools (D:) : 699GB (NTFS) @ WDC WD7500AAKS-00RBA0 (750.2GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)

I wonder if you would be better off with a larger than 16 MB Cache HDD. Generally Cache size should be greater than 16 MB these days.

[filosofem]

Originally Posted by shamanrock

New Volume (F:) : 466GB (NTFS) @ WD 5000AAV External 500.1GB (USB)

Are you recording to this? Does it support a Avid Audio Qualified Chipset?

[shamanrock]

Originally Posted by filosofem

Are you recording to this? Does it support a Avid Audio Qualified Chipset?

I have no idea if it supports a Avid Qualified Chipset.
As I stated earlier. 3 years ago I followed didgis guidlines to the T on what to use when building own computer. They had me IMHO build a dinosour computer Ive had to deal with for 3 years. I called and asked Avid where on your site can I find required spcs when building own computer. I was told sorry we dont have that info only for HD users. And to go to Avid forum and see what other peple are using to build there computers thats working n this is what I did. Im not even gonna rub it in avids face anymore im tired of probs I want solutions as we all do. Thank you for trying to help me bro.

[Darryl Ramm]

Originally Posted by shamanrock

During blue screen crash it says

IRQL not less or equal blue screen error

Thanks. So that's maybe memory problems (already suggested by others you look at this), BIOS problems (already suggested by others you look at this), device driver or anti-virus (the device driver like part of anti-virus). Carefully check all third party added drivers are the latest/most know stable versions and Windows 7 itself is fully updated (as others have already suggested). If the problem persists and you have a third party anti-virus installed try the very latest version or better try completely disabling (or better uninstalling) it and see if that solves the problem.

If all these suggestions don't work you should work on getting a stack trace from the crash dump and that will likely show the culprit (likely a device driver by that point). The central source for debug tools and symbols is http://msdn.microsoft.com/en-us/wind...dware/gg463009. You probably don't want to this far, so spend your time carefully updating and checking things as outlined above.

Darryl

[shamanrock]

Originally Posted by shamanrock

No Im recording to my internal D drive.

WDC WD7500AAKS-00RBA0 (750.2GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 699GB (D:)

And I have no idea if it supports a Avid Qualified Chipset.
As I stated earlier. 3 years ago I followed didgis guidlines to the T on what to use when building own computer. They had me IMHO build a dinosour computer Ive had to deal with for 3 years. I called and asked Avid where on your site can I find required spcs when building own computer. I was told sorry we dont have that info only for HD users. And to go to Avid forum and see what other peple are using to build there computers thats working n this is what I did. Im not even gonna rub it in avids face anymore im tired of probs I want solutions as we all do. Thank you for trying to help me bro.

[filosofem]

Originally Posted by shamanrock

Yes Im recording to this. And I have no idea if it supports a Avid Qualified Chipset.

Right. From Avid Knowledge Base 'USB hard drives are NOT recommended or supported for use as recording drives'. You need to find a better HDD recording solution.

[shamanrock]

Originally Posted by filosofem

Hello.

Try updating the BIOS to FF with @BIOS. Update all drivers and uninstall all utilities relating to GA-X58A-UD3R Rev.2.

Have you configured your RAM according to the GA-X58-UD3R Rev.2 manual?

Try updating Pro Tools to the latest version. Pro Tools 9.0.2.

Try launching Pro Tools in ASIO mode.

Perhaps you would consider purchasing an Qualified PCI FireWire Adapter SIIG NN-440012-S8.

Also update Windows to SP1.

I have updated to 9.02 with all of the exact problems.

Yes my ram is configured exactly who the GA-X58-UD3 illistrates in its manual.

And I have updated all my MOB drivers.

I tried windows svp 1 last week I also encountered several Blue screen crashes with my 3 year old raptor drive as my main drive I just replaced a few days ago thinking maybe its my main HD is dying, so appearently this is not the case.

I ran a MEM test this morning for 6 hours says no faulty errors.

[mykhal c]

are you usin' the Legacy F/W driver?