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Old 01-21-2008, 08:51 AM
farmersmarket farmersmarket is offline
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Default Deleting DAE Pref and Digidesign Prefs not working

I've researched other posts, and found that a few other people have had the problem with a stall on the pro tools launch during "reading preferences" and "Loading DAE."

I've used the tech support utility and removed prefs and databased (#2) and there is no change.
It can take up to 20 minutes to load a session the first time, usually getting stuck on "loading preferences" or "DAE objects" or "DAE loaded"

once the session loads, I can close the session and pro tools, and reload the same session (or any session) in the usual 15 seconds or so.

is there another fix for this?
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Old 01-21-2008, 09:23 AM
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Default Re: Deleting DAE Pref and Digidesign Prefs not working

We're going to need a lot more information on your system.

Help us help you

Please use the Tech Support Utility to post a list of all installed plug-ins and their version numbers.
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Old 01-21-2008, 10:07 AM
farmersmarket farmersmarket is offline
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Default Re: Deleting DAE Pref and Digidesign Prefs not working

ahh, sorry...

PC
Windows XP prof.
Chipset: Intel P965
Processor: Intel Core 2 Duo E6300; 1866 MHz
RAM: 1024MB
Pro Tools 7.3.1
Seagate Ext HD (Firewire)
LaCie Ext HD (Firewire)
Mac Drive 7
PT ignition pack installed
Antares auto Tune
Ilok dongle
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Old 01-21-2008, 10:18 AM
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Default Re: Deleting DAE Pref and Digidesign Prefs not working

Maybe I need to be more explicit. Here are the critical bits from the posts I referred you to:

WinXP users should provide a Sandra report, as indicated in the Setup and General Troubleshooting thread (information on how to download Sandra and generate the report is included in those threads).

You can get info on Sandra in the Win XP/ Pro Tools 6.x/7.x General Troubleshooting .

and

Please use the Tech Support Utility to post a list of all installed plug-ins and their version numbers.
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