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  #1  
Old 02-25-2019, 09:40 AM
real_eyes real_eyes is offline
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Default ProTools Quit Grayed out, can only force Quit

Found an old thread on this from a few years and versions ago, but no solutions really. Now happening to me starting recently, but not all the time. No sessions and no other programs open at the time. Command Q, I get the Apple "funk" alert. In the menu, Quit is grayed out. As is the "About ProTools", and "Preferences". I can only force quit.
I FEEL like this started when I updated the App Manager to Avid Link 19.1...I guess I'd be dumb to assume they wouldn't be related.
Any ideas?

Ultimate 2018.10
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Old 02-25-2019, 12:21 PM
mandal mandal is offline
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Default Re: ProTools Quit Grayed out, can only force Quit

Why quit?
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Old 02-25-2019, 12:24 PM
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audiobob audiobob is offline
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Default Re: ProTools Quit Grayed out, can only force Quit

Quote:
Originally Posted by real_eyes View Post
Found an old thread on this from a few years and versions ago, but no solutions really. Now happening to me starting recently, but not all the time. No sessions and no other programs open at the time. Command Q, I get the Apple "funk" alert. In the menu, Quit is grayed out. As is the "About ProTools", and "Preferences". I can only force quit.
I FEEL like this started when I updated the App Manager to Avid Link 19.1...I guess I'd be dumb to assume they wouldn't be related.
Any ideas?

Ultimate 2018.10
OS 10.12.6
Do you have multiple desktops? I remember that happening when PT had an open/save dialog box open on another desktop not on screen. Had to find it then deal with the open/save dialog.
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Old 02-25-2019, 01:51 PM
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Eric Lambert Eric Lambert is offline
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Default Re: ProTools Quit Grayed out, can only force Quit

I came across this just last week. Odd. I force-quit and moved on but would like to know what happened. I only have a single desktop so that wasn't the culprit.
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Old 02-25-2019, 04:17 PM
real_eyes real_eyes is offline
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Default Re: ProTools Quit Grayed out, can only force Quit

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Originally Posted by audiobob View Post
Do you have multiple desktops? I remember that happening when PT had an open/save dialog box open on another desktop not on screen. Had to find it then deal with the open/save dialog.
Thought this was the case as my 3rd monitor isn't always on, but I've checked multiple times and it's not the problem.
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Old 02-26-2019, 05:33 AM
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Cowboy Bob Cowboy Bob is offline
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Default Re: ProTools Quit Grayed out, can only force Quit

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Originally Posted by Eric Lambert View Post
I came across this just last week. Odd. I force-quit and moved on but would like to know what happened. I only have a single desktop so that wasn't the culprit.
I've had it happen a couple times as well. Same thing, force quite, moved on. No ill effects. Single desktop as well.

It would be interesting to know why though. No other crashes or issues (other than the loose nut on the keyboard).
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Old 02-26-2019, 06:29 AM
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64GTOBOY 64GTOBOY is offline
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Default Re: ProTools Quit Grayed out, can only force Quit

From other threads i gather that this can sometimes be caused by a plugin doing something in the background even though nothing is playing. I would venture to guess it's always some background process that is stuck that causes it but not necessarily the same thing every time it happens. AFA the change from AM to AL i had to reset my preferences when i updated so that AL wouldn't start up automatically, so i guess that could have an effect.
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