Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Pro Tools 2019

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 03-30-2020, 07:01 AM
uptheoctave uptheoctave is online now
Member
 
Join Date: Aug 2002
Location: Oxfordshire and Geneva.
Posts: 286
Default That time of the year ago: unable to renew Ultimate Support Contract

Every single year.
EVERY SINGLE YEAR.

This year I am unable to renew a support contract because Avid's POS store says that the currency for my account doesn't match with my locale.

I am in the UK, my cards are UK cards, my addresses on Avid's website is n the UK.

Seriously- Every F*king Year.
__________________
James Richmond
http://www.uptheoctave.com
Audio Production Reviews and Technique

Latest article for Pro Tools Expert:
"Why I decided to buy an Avid MTRX"

https://www.pro-tools-expert.com/hom...y-to-avid-mtrx
Reply With Quote
  #2  
Old 03-30-2020, 07:11 AM
uptheoctave uptheoctave is online now
Member
 
Join Date: Aug 2002
Location: Oxfordshire and Geneva.
Posts: 286
Default Re: That time of the year ago: unable to renew Ultimate Support Contract

Just FYI, I've been able to do it via a reseller which has ended up costing me more than it would otherwise.

It would be *SO VERY NICE* if Avid could get their act together and have a website that didn't seem to want to screw you over every year.
__________________
James Richmond
http://www.uptheoctave.com
Audio Production Reviews and Technique

Latest article for Pro Tools Expert:
"Why I decided to buy an Avid MTRX"

https://www.pro-tools-expert.com/hom...y-to-avid-mtrx
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to renew PT Ultimate subscription online? philip_purcell Licensing & Accounts 20 01-06-2020 09:39 PM
Avid Support ExpertPlus contract.....wheres the support?... PT user Post - Surround - Video 19 03-06-2019 11:51 AM
Unable to renew Plug-In and Support Plan for Pro Tools TrackerLe Licensing & Accounts 23 04-14-2018 08:46 PM
To renew Pro Tools 12 Annual Upgrade Plan, click on Renew Support unkJE Pro Tools 12 0 03-30-2017 04:05 PM
How to renew S6 support contract? Stereo Missile Avid S6 11 03-24-2016 11:09 AM


All times are GMT -7. The time now is 07:04 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com