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  #1  
Old 04-21-2012, 02:31 PM
billunatic billunatic is offline
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Default Support Updates?

Is the Scorch app going to be updated anytime soon? Is there any way to get support? What is going on with the app? Is anyone out there?
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  #2  
Old 05-06-2012, 11:12 AM
billunatic billunatic is offline
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Default Re: Support Updates?

Is anyone out there???!!!!

When is this software going to updated, de-bugged??????
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  #3  
Old 05-18-2012, 10:10 PM
billunatic billunatic is offline
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Default Re: Support Updates?

How about it?? No response from Avid or the Sibelius team? No word on updates? Is there anything happening?
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  #4  
Old 06-06-2012, 06:29 AM
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Joe Pearson Joe Pearson is offline
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Default Re: Support Updates?

Hello Billunatic,

Sorry for the delay in my response. We're still planning to release updates to Scorch, although I don't currently have an ETA for their arrival I'm afraid.

If you need support, please post on this forum, and I'll get back to you (more quickly than I have done on this thread I might add). If necessary, I will then create you a case in our support centre.

Best wishes,

Joe
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  #5  
Old 06-07-2012, 11:42 AM
billunatic billunatic is offline
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Default Re: Support Updates?

Joe, Thanks for your response. Are we to assume that work is being done to update the Scorch app? If so please keep us posted as to when we can expect these issues of set lists and search functions to be resolved.
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  #6  
Old 06-08-2012, 02:13 AM
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Joe Pearson Joe Pearson is offline
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Default Re: Support Updates?

Hi Billunatic,

Yes Scorch is still in active development. We don't usually pre-announce updates or product releases, however I can tell you that both the issues that you've raised are on our wish list for the next update.

Joe
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  #7  
Old 09-12-2012, 03:37 AM
Fraser.Sims Fraser.Sims is offline
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Angry Re: Support Updates?

Hi, I assume you have been keeping up with the Avid and the news that the Sibelius office has been closed. It looks like we are going to be in for a very long wait now.
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  #8  
Old 09-12-2012, 03:38 AM
Fraser.Sims Fraser.Sims is offline
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Angry Re: Support Updates?

Hi, I assume you have been keeping up with the Avid and the sad news that the Sibelius office has been closed. It looks like we are going to be in for a very long wait now.
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