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#1
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Help! Error, missing iLok authorization for "Pro Tools 9"
I've been using Pro Tools every day for months and all of a sudden I get this error message. I've uninstalled / reinstalled PT several times and it still does it. I made sure I have the latest iLok driver and client and still no go. Did my iLok quit working? The light is on.
I'm running Windows 7 Pro 64 bit. |
#3
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Re: Help! Error, missing iLok authorization for "Pro Tools 9"
It says no iloks found. Could mine have died?
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#5
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Re: Help! Error, missing iLok authorization for "Pro Tools 9"
Quote:
__________________
Too much blood in my drugstream Motherboard: Gigabyte Z690 AERO D CPU: Intel Alder Lake Core i9-12900K CPU Cooler: Noctua NH-D15S RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz) Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples) 1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro) GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4 PSU: Corsair HX Series HX850 Platinim CASE: Fractal Define XL R2 PT 11HD (v11.3.2) Omni s/pdif <> AxeFxIII HD 96I/O |
#6
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Re: Help! Error, missing iLok authorization for "Pro Tools 9"
It may have, I'm afraid. This happened to me a few months ago (iLok key would light up but PT or iLok.com wouldn't detect it).
After installing all the latest drivers and ruling out any faulty USB ports, I finally decided to just RMA it. Now all is well (with a fancy 2nd generation iLok key to boot). FYI, I don't have ZDT but the entire RMA process in my case only took a total of 3 days from the time I mailed them the faulty key to the time the replacement assets were deposited into my account (the fact that I don't have that many licenses and iLok's HQ is only a 15 minute drive from my house might have helped things in terms of processing). I was out of warranty so I had to pay a recovery fee (essentially the price of a new iLok key), overnight shipping, and some sales tax. |
#7
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Re: Help! Error, missing iLok authorization for "Pro Tools 9"
It was definitely the Ilok. I borrowed a friend's Ilok and plugged it in and it was immediately recognized when I logged into Ilok.com. I'm doing an RMA to get my license back.
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