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#1
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Invalid hardware serial number on Artist Mix??
Newbie here. Hi.
I have everything all set up - the Artist Mix is recognized and conntected. When I go to Steinberg's website to get the software, I type in the hardware serial number and I get an error that says it's invalid. Humph. I tried every combo possible, spaces, no spaces, caps, no caps, "O's" instead of zeros. No dice. Any suggestions? Why this extra security step? I just wanna mix. jb |
#2
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Re: Invalid hardware serial number on Artist Mix??
You're looking in the wrong place. I'm not sure where you got Steinberg from but Steinberg is owned by Yamaha, NOT Avid. You want to go to www.euphonix.com
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-Ryan Young •2019 Mac Pro 3.5 GHz 8-Core Intel Xeon W - 48 GB 2666 MHz DDR4 (OS 10.15.5) •HD Native PCIe, HD Omni, 192 I/o, Pro Tools Ultimate •Avid S3 + Dock •Blackmagic Intensity Pro (HDMI) •5.1 Room with JBL LSR4300 series
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#3
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Re: Invalid hardware serial number on Artist Mix??
Re the Serial no,if the number gets aslo rejected at Avid's Reg Page..you should try get in contact with their support,i know that there were issues with aome sn.
You also need to create an account at Steinberg,for downloading to an e-licencer the EuCon Adapter licence( Nuendo/Cubase) |
#4
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Re: Invalid hardware serial number on Artist Mix??
Register it with Avid by email, that's what I had to do.
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#5
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Re: Invalid hardware serial number on Artist Mix??
Got it sorted. I had to contact Steinberg support to get the Eucon Adapter code for my eLicencer. Now I'm up and running.
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#6
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Re: Invalid hardware serial number on Artist Mix??
Still don't understand how Steinberg comes into this.
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#7
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Re: Invalid hardware serial number on Artist Mix??
Ah he wants to use this Eucon surface to control Cubase and needs to set up the license with Steinberg to do that. Pretty straightforward...
Darryl |
#8
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Re: Invalid hardware serial number on Artist Mix??
Okay; it just didn't make sense wrt registering the Artist Mix
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#9
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Re: Invalid hardware serial number on Artist Mix??
I was able to get the activation code from Steinberg. All is well on that front. Now I can use it in Nuendo.
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