Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Artist Series

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-04-2011, 07:48 PM
johnnybregar johnnybregar is offline
Member
 
Join Date: Oct 2011
Location: Seattle, WA
Posts: 29
Default Invalid hardware serial number on Artist Mix??

Newbie here. Hi.

I have everything all set up - the Artist Mix is recognized and conntected. When I go to Steinberg's website to get the software, I type in the hardware serial number and I get an error that says it's invalid. Humph.

I tried every combo possible, spaces, no spaces, caps, no caps, "O's" instead of zeros. No dice.

Any suggestions?

Why this extra security step? I just wanna mix.

jb
Reply With Quote
  #2  
Old 10-04-2011, 08:12 PM
Ryan Young's Avatar
Ryan Young Ryan Young is offline
Member
 
Join Date: Sep 2002
Location: Santa Clarita, CA
Posts: 1,840
Default Re: Invalid hardware serial number on Artist Mix??

You're looking in the wrong place. I'm not sure where you got Steinberg from but Steinberg is owned by Yamaha, NOT Avid. You want to go to www.euphonix.com
__________________
-Ryan Young

•2019 Mac Pro 3.5 GHz 8-Core Intel Xeon W - 48 GB 2666 MHz DDR4 (OS 10.15.5) •HD Native PCIe, HD Omni, 192 I/o, Pro Tools Ultimate •Avid S3 + Dock •Blackmagic Intensity Pro (HDMI) •5.1 Room with JBL LSR4300 series

Additional Systems

•2010 Mac Pro 2 x 2.66 GHz 6-Core Intel Xeon - 48 GB 1333 MHz DDR3 (OS 10.14.6) •HD Native PCIe, 192 I/o, 96 I/o, Pro Tools Ultimate •McMix (x4), McControl (x1), JLCooper Surround panner for D-Command ES, Avid Control •Blackmagic Intensity Pro (HDMI) •7.1.4 Room with JBL LSR4300 series

•2017 MacBook Pro 2.8 GHz i7 - 16 GB 2133 MHz LPDDR3 (OS 10.14.6) •HD Native TB, HD Omni, Pro Tools Ultimate •McMix (x1), McControl (x1), Avid Control * or * D-Command ES Main Unit •Fed into whichever system is the main system
Reply With Quote
  #3  
Old 10-04-2011, 11:22 PM
mix109 mix109 is offline
Member
 
Join Date: Jul 2004
Location: Athens/Greece
Posts: 619
Default Re: Invalid hardware serial number on Artist Mix??

Re the Serial no,if the number gets aslo rejected at Avid's Reg Page..you should try get in contact with their support,i know that there were issues with aome sn.

You also need to create an account at Steinberg,for downloading to an e-licencer the EuCon Adapter licence( Nuendo/Cubase)
Reply With Quote
  #4  
Old 10-05-2011, 02:40 AM
Xill Xill is offline
Member
 
Join Date: May 2011
Location: Planet Earth, Milky Way Galaxy, Observable Universe
Posts: 296
Default Re: Invalid hardware serial number on Artist Mix??

Register it with Avid by email, that's what I had to do.
Reply With Quote
  #5  
Old 10-07-2011, 09:42 PM
johnnybregar johnnybregar is offline
Member
 
Join Date: Oct 2011
Location: Seattle, WA
Posts: 29
Default Re: Invalid hardware serial number on Artist Mix??

Got it sorted. I had to contact Steinberg support to get the Eucon Adapter code for my eLicencer. Now I'm up and running.
Reply With Quote
  #6  
Old 10-11-2011, 10:10 AM
musicman691 musicman691 is offline
Member
 
Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,136
Default Re: Invalid hardware serial number on Artist Mix??

Quote:
Originally Posted by johnnybregar View Post
Got it sorted. I had to contact Steinberg support to get the Eucon Adapter code for my eLicencer. Now I'm up and running.
Still don't understand how Steinberg comes into this.
__________________
Jack
See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
Reply With Quote
  #7  
Old 10-11-2011, 11:11 AM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,511
Default Re: Invalid hardware serial number on Artist Mix??

Quote:
Originally Posted by musicman691 View Post
Still don't understand how Steinberg comes into this.
Ah he wants to use this Eucon surface to control Cubase and needs to set up the license with Steinberg to do that. Pretty straightforward...

Darryl
Reply With Quote
  #8  
Old 10-11-2011, 04:18 PM
musicman691 musicman691 is offline
Member
 
Join Date: Dec 2009
Location: The Sopranos State (NJ)
Posts: 19,136
Default Re: Invalid hardware serial number on Artist Mix??

Quote:
Originally Posted by Darryl Ramm View Post
Ah he wants to use this Eucon surface to control Cubase and needs to set up the license with Steinberg to do that. Pretty straightforward...

Darryl
Okay; it just didn't make sense wrt registering the Artist Mix
__________________
Jack
See profile for system details
iMac dead & retired as of 11/4/17

QAPLA!
Reply With Quote
  #9  
Old 10-19-2011, 09:02 AM
johnnybregar johnnybregar is offline
Member
 
Join Date: Oct 2011
Location: Seattle, WA
Posts: 29
Default Re: Invalid hardware serial number on Artist Mix??

I was able to get the activation code from Steinberg. All is well on that front. Now I can use it in Nuendo.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Invalid Serial Number Demetrius 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 6 11-20-2007 04:47 PM
Invalid Serial Number rmx 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 05-24-2003 07:11 PM
PT 6.0.1 upgrade, Serial Number INVALID! cueball73 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 9 05-08-2003 10:04 AM
Invalid Serial Number? WTF?? dBHEAD 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 3 02-13-2003 07:23 AM
Invalid serial number vuduchile 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 5 12-23-2002 02:09 AM


All times are GMT -7. The time now is 06:35 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com