Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac)

Thread Tools Search this Thread Display Modes
Old 11-29-2000, 12:58 AM
Thou Thou is offline
Join Date: Mar 2000
Location: Pasadena,CA,USA
Posts: 23
Default Digidesign Should Recompensate Customers

Greetings to all Digi users....and Digidesign....
I have been studying the DUC responses
and have noticed alot of inquiries of the
"removal of SMPTE and "no complete working midi interface".....along with other flaws, but these two being the biggest concern.
Since the midi interface does not properly work and the SMPTE was removed ---- without you (Digidesign) notifying us "Before" we made the purchase...........because I'm sure alot of your customers would not have purchased this unit....So why doesn't Digidesign recompensate (out of respect and courteousy) their customer....since we respect Digi enough to spect our hard earned dollars with your products.
You (Digidesign) could have given us the Demo plug-ins(or at least several of them) for recompensation, instead of a 15-day trial.....or send us some type of up-grade to enhance the Digi001, to fix these problems thats all your users are writing about.....you are a multi-billion dollar company...what can you loose that we haven't lost by purchasing the Digi ?
We would not write to you guys about these problems we are up-set about if it was no big deal...but it is something that needs to be addressed by Digidesign.
Remember there was advertisements,on the Digi001 box and in the brochures that specified midi interface and SMPTE were included. So just out of customer satisfaction shouldn't you give us something to make up for this unjust ?

"Thou"(Artist/Producer) http://home.earthlink.net/~tunednlife
Thou(Artist/Producer) http://home.earthlink.net/~tunednlife
Reply With Quote
Old 11-29-2000, 02:04 AM
Kickin.da.speaker Kickin.da.speaker is offline
Join Date: Apr 2000
Location: City of Angels
Posts: 2,081
Default Re: Digidesign Should Recompensate Customers

I wish Digi would recompensate me with a working patch for midi in with 3rd party!!! (logic audio).

One can always dream.

6am eternal

6am eternal
Reply With Quote
Old 11-29-2000, 09:33 AM
mike connelly mike connelly is offline
Join Date: Jan 2000
Location: chicago
Posts: 1,317
Default Re: Digidesign Should Recompensate Customers

Just for the record, Avid isn't a multi-billion dollar company, it's a $480 million company.

I think the most obvious solution would be for digi to release a hardware-independent version of PT, but that will probably never happen.

Reply With Quote
Old 11-29-2000, 10:01 AM
kelvynator kelvynator is offline
Join Date: Nov 2000
Location: new york, ny usa
Posts: 2
Default Re: Digidesign Should Recompensate Customers

i bought the digi 001 in may 2000 and i am very unhappy with the midi interface problem. if digi design can't give us users a solution i think we should consider a class action law suit to compensate for all the gear i bought to accommedate the digi 001.
i am a professional and even though i expected the learning curve to take time, i did expect it all to work. acompany that has 450 million did not get there by cheating customers... or did they.


Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
7,500+ Customers for AAX-DSP blairl AAX Plug-ins 20 08-13-2013 09:11 PM
The Future of Digidesign: An Open Letter to Customers Avid General Announcements 0 04-01-2010 05:09 PM
Are Digidesign TRYING to lose their customers?? uz3r 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 83 01-02-2010 08:41 PM
do your customers ask: LE ,HD lepoard SL? Pedro perez 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 12-20-2009 11:53 PM
Ideas for gaining customers? xsane General Discussion 1 01-20-2005 10:07 AM

All times are GMT -7. The time now is 09:02 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com