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  #1  
Old 11-29-2000, 12:58 AM
Thou Thou is offline
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Join Date: Mar 2000
Location: Pasadena,CA,USA
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Default Digidesign Should Recompensate Customers

Greetings to all Digi users....and Digidesign....
I have been studying the DUC responses
and have noticed alot of inquiries of the
"removal of SMPTE and "no complete working midi interface".....along with other flaws, but these two being the biggest concern.
Since the midi interface does not properly work and the SMPTE was removed ---- without you (Digidesign) notifying us "Before" we made the purchase...........because I'm sure alot of your customers would not have purchased this unit....So why doesn't Digidesign recompensate (out of respect and courteousy) their customer....since we respect Digi enough to spect our hard earned dollars with your products.
You (Digidesign) could have given us the Demo plug-ins(or at least several of them) for recompensation, instead of a 15-day trial.....or send us some type of up-grade to enhance the Digi001, to fix these problems thats all your users are writing about.....you are a multi-billion dollar company...what can you loose that we haven't lost by purchasing the Digi ?
We would not write to you guys about these problems we are up-set about if it was no big deal...but it is something that needs to be addressed by Digidesign.
Remember there was advertisements,on the Digi001 box and in the brochures that specified midi interface and SMPTE were included. So just out of customer satisfaction shouldn't you give us something to make up for this unjust ?

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"Thou"(Artist/Producer) http://home.earthlink.net/~tunednlife
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  #2  
Old 11-29-2000, 02:04 AM
Kickin.da.speaker Kickin.da.speaker is offline
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Default Re: Digidesign Should Recompensate Customers

I wish Digi would recompensate me with a working patch for midi in with 3rd party!!! (logic audio).

One can always dream.
David.

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  #3  
Old 11-29-2000, 09:33 AM
mike connelly mike connelly is offline
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Join Date: Jan 2000
Location: chicago
Posts: 1,317
Default Re: Digidesign Should Recompensate Customers

Just for the record, Avid isn't a multi-billion dollar company, it's a $480 million company.

I think the most obvious solution would be for digi to release a hardware-independent version of PT, but that will probably never happen.

Mike
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  #4  
Old 11-29-2000, 10:01 AM
kelvynator kelvynator is offline
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Join Date: Nov 2000
Location: new york, ny usa
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Default Re: Digidesign Should Recompensate Customers

i bought the digi 001 in may 2000 and i am very unhappy with the midi interface problem. if digi design can't give us users a solution i think we should consider a class action law suit to compensate for all the gear i bought to accommedate the digi 001.
i am a professional and even though i expected the learning curve to take time, i did expect it all to work. acompany that has 450 million did not get there by cheating customers... or did they.

I WANT A SOLUTION NOW. I HAVE BUSSINESS TO FINISH AND THE $2800 I HAVE JUST SPENT IS WASTED.

WHAT UP DEGIDESIGN??????
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