Crashing on startup with 10.14.5

[hellatall]

Just wanted to post an update to anyone else who experiences this:

After a call with Avid, we had to reset read/write permissions on both the Documents and Libary>Preferences folders. They had somehow defaulted to "No Access" and once we allowed permissions, PT launched just fine.

Thanks to those who offered an opinion and hopefully this will help someone else in the future!

[xrekcor]

Excellent!!! Really good to hear you have been able to sort this issue out and are now up and running.

[massivekerry]

That is a strange one, for sure.

Originally Posted by hellatall

Just wanted to post an update to anyone else who experiences this:

After a call with Avid, we had to reset read/write permissions on both the Documents and Libary>Preferences folders. They had somehow defaulted to "No Access" and once we allowed permissions, PT launched just fine.

Thanks to those who offered an opinion and hopefully this will help someone else in the future!

[moogboy100]

I wonder if that's something MacPaw's Clean My Mac app would fix, since it brings back the old Repair Disk Permissions.

[Ben Jenssen]

Originally Posted by moogboy100

I wonder if that's something MacPaw's Clean My Mac app would fix, since it brings back the old Repair Disk Permissions.

No. The old "repair permissions" thing had to do with a few specific system folders, not documents and user library. Very overrated in my opinion. And "mac-cleaning" apps can be both damaging and scam-like. In my opinion.