|
Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
#1
|
|||
|
|||
Canīt update billing or shipping info on my account
I have just renewed the annual upgrade plan on my Avid account.
To download loyality items, i get a message to upgrade my billing info. Since iīm from Norway and live in the the state "Akershus", thats what the previous billing information said. Now when i try to update the information, no option for State/ province other than "Norway" is available and i get an error message: "Billing country and state cannot be changed because you have active subscriptions" So iīm stuck with the old adress and canīt update it. Can someone help me with this?
__________________
Imac 21,5 late 2012, (upgraded 2018), i7 quad core 3,1 ghz 16 gb ram. Samsung Evo 850 SSD 1tb. Catalina 10.15.3, PT 2021.12, Waves Diamond ++. Native instruments komplete ultimate. Arturia Matrix 12v2. Mini V v3, Prophet v3, Air , Hammond B3x etc... |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Cannot update billing address | tklaavo | Licensing & Accounts | 1 | 02-19-2020 02:18 PM |
subscription is on hold after updating my billing info | qtwdabooty | Licensing & Accounts | 2 | 09-13-2018 08:09 PM |
Validate or Update billing information | leedor101 | Licensing & Accounts | 11 | 05-10-2018 11:07 AM |
Can't update my billing address for invalid Zip code format | jinwookpark | Licensing & Accounts | 2 | 04-05-2018 07:42 PM |
Cannot update my billing address... | SlinkStudio | Licensing & Accounts | 1 | 09-06-2017 03:24 PM |