EuControl v3.7.0/ Pro Tools | Control on iPad Pro doesn't work...

[Smithtrax]

I have done everything I know how to install the v.3.7.0 EuControl update and have not been able to get my iPad Pro running Pro Tools | Control to recognize it yet. Even de-installed the old version and did fresh install. Any suggestions? I no longer have the E up in the top right menu bar, I just have the Eucon in system preferences and the interface is totally different than previous versions. Tried going back to previous v3.6.1 version but incompatible with installed version on the iPad Pro and not sure how or even if it is possible to install an older version on the iPad Pro.. It auto updates everything which is what got me into the trouble I am in now... Any help would be greatly appreciated!

[Dog and Pony]

I was able to get it working; turns out there's a button to engage (that I don't recall turning off): Setup>Peripherals>ethernet controllers>Enable Eucon. This must be on even if you aren't using ethernet controllers. Once on my app worked again. john

[Smithtrax]

Yeah, I enabled that. Still no luck. Even deleted all my PT Prefs. Not sure what is going on...

[Southsidemusic]

When you trash preferences and databases that Eucon enabled choice goes back to default which is OFF just so you know.

[Smithtrax]

I am well aware of that and I did recheck the Eucon box.

[john1192]

Originally Posted by Smithtrax

I am well aware of that and I did recheck the Eucon box.

are you still not up and running with Pro TOols |Control ??? do you have the "E" back ?? is EuCon not auto launching ???

let us know if you still have issues .. cheers john

[Mrmxrr]

I too am having the same issues as you, Smithtrax. I'm new to Pro Tools (about 2 weeks now), but I've been a pro in the audio industry for 40 years, and am having exactly the same issue you are, with exactly the same behaviour. No indicator and the iOS app says not connected.

My rig consists of a MacBook Pro Early 2015, 2.7GHz Intel i5, 8GB RAM, PT 12.8.2x106, Apogee Duet and Quartet, Focusrite Saffire PRO 40.

[Anthony_Anz]

I think with the MAC OS there is a special "eucon cleaning" script you can try to run if you're having issues.. I'll see if I can dig it up.. I use a PC so I'm not 100% familiar with it..

** update **
give this a whirl.

http://avid.force.com/pkb/articles/e...nstall-for-Mac

[Smithtrax]

Thank you... Felt like a lone wolf here! Been a ProTools user since Version 4 so I'm not a complete idiot but since no one was responding to the post I figured I must be the only one doing something wrong! Hopefully 3.7.1 will come out and I can use it again. Neyrinck V-Control until then I guess..

[Anthony_Anz]

Ah.. I check this every day but I'm not a MAC user so I didn't jump in right away. Were you able to try the cleaning script? if so did it help?