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#1
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Dock dosen t power down when switching down
Got the Dock - firmware is uptodate √
problems with mounting in EUControl - strange - when powering down the unit by switch - it goes offline in EUControl but soft keys STAY ILLUMINATED - when when switching on again - the unit dosen t initialize - no fader start up - soft keys are still illuminated - nothing happens - no Dock in EUControl. NOW if I unplug the unit from electricity - no more lights of course - then reconnect to power and switch on - the unit initializes - starts up AND now Dock comes up in EU Control too ! Seems the unit freezes while powering down procedure Without unplugging from electricity I can't get Dock back to live and mounted in EUControl Any idea? Is there a hardware reset for Dock ? software/hardware firmware uptodate PT 12.5 HDX OSX 10.10.5 Last edited by clemens; 06-11-2016 at 02:50 PM. Reason: forgot a question |
#2
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Re: Dock dosen t power down when switching down
Quote:
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Kyle Splittgerber Senior Principal Product Designer Avid Berkeley, CA |
#3
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Re: Dock dosen t power down when switching down
Hy Kyle - could be this bug
but I have the same issue when staring up the studio -ethernet is connected via S3 - everything S3 /PTControl comes up, but no DOCK -after unplugging and replugging power cable Dock comes up in EUControl . Do you have any hardware reset for the unit ? Thanks clemens |
#4
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Re: Dock dosen t power down when switching down
I have the same issue.
Things get stuck from time to time and I have to reset the Dock. But the only way is to unplug the cable, the switch does not work. |
#5
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Re: Dock dosen t power down when switching down
I ve got it now :
power on studio -power up S3 - start up computer (now network between Mac and S3 is stable) - now power on dock (which is connected to S3) - start up ipad Control app - start up EUCON - start PT . Never had this issue again ! ;-) Working great !! |
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