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  #1  
Old 01-08-2017, 11:32 AM
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DonaldM DonaldM is offline
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Default Fixing a Win-7 issue caused by Creative Collection

I had to take my PC into the shop due some errors I was getting where I was unable to update my Win-7. Long story short, the tech guy just called me to say that the issue was with the Digidesign software...meaning the AIR creative Collection. He was concerned about uninstalling them and how easy it would be to reinstall. My question here is, I won't need to reinstall all the voice libraries for Structure and such, right? That would take a while. I have the original files I downloaded for the creative collection to reinstall (or I can just as easily re-download off my Avid account.) Are there any issues I should be concerned about reinstalling them? Thanks.
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Old 01-09-2017, 02:29 AM
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Default Re: Fixing a Win-7 issue caused by Creative Collection

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Originally Posted by DonaldM View Post
Are there any issues I should be concerned about reinstalling them?
If you own the full version of Structure, first remove Structure’s Plug-Ins and Content, before installing the AIR Instruments Bundle 12.0.
(Installing Structure Free - included with Pro Tools 12 - will replace/remove your full version of Structure!)

Compare your Avid account Pro Tools 12 Installers with what you’ve already got – you may already have:
AIR Instruments Bundle 12.0 (Boom, DB-33, Mini Grand, Structure Free, Vacuum)
AIR Effects Bundle 12.0
Xpand II 12.0 (this is a separate Installer)

Once you've installed these - install Pro Tools 12.7

Remove Structure Free and its Content.
Restart computer.
Restore (the full version of) Structure’s Plug-Ins and Content to their former position.
Restart computer.
Launch Pro Tools 12.7

NB - if anyone's co-installing Pro Tools 10 with Pro Tools 12, first install Pro Tools 10 components and Pro Tools 10.
If you own the full version of Structure, removing Structure Free and its Content also applies for Pro Tools 10.
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Old 01-09-2017, 06:01 AM
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Default Re: Fixing a Win-7 issue caused by Creative Collection

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Originally Posted by DonaldM View Post
I had to take my PC into the shop due some errors I was getting where I was unable to update my Win-7.
Could you share the error(s) ? Maybe "Code 8007370B" ?
( I may have the same problem.)
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Old 01-10-2017, 08:07 PM
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DonaldM DonaldM is offline
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Default Re: Fixing a Win-7 issue caused by Creative Collection

I can't recall the error number- 8000xc something. . But, it's all resolved now. Everything works!


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