Seeking advice on new (used) HDX card

[innerbooty]

Hello,
I just bought a bundle on eBay -- HDX card, HD I/0 8x8x8 and PT 11 + 10 Bundle license. Very smooth, fast, good transaction, and have had good communications with the seller who seems to be a straight up, very nice guy.

I was a bit concerned however when I got the shipment. He had re-purposed the HD I/O box to send the whole bundle. So when I opened up the box I noticed he had packed the HDX card against the edge of the I/O, wedged between the interface and the outside of the box, with minimal padding. I had mentioned my concern to him via eBay message. It was only today as I was going to install the card that I noticed that the metal plate on the HDX card with the Digilink adapters had been bent. Supposed to be at a right angle to the card, but was pushed out to maybe 100 degrees. Yikes. I took some pics, then bent it back in as best I could and managed to get it into the Mac Pro.

I just loaded up PT 11 for the first time and everything works fine. Booted right up. I'm seeing audio on the HD I/O meters. I am going to make sure the 2nd Digilink port works. If it doesn't, obviously I'll have to send it back, or maybe get him to pay for Avid repair? But even if the 2nd port does work, it makes me kind of nervous to have bought this fancy, expensive card and have it show up bent. It's a good bundle, I don't want to have to send the whole thing back. Anyway, just not sure how to proceed. Assume it's working and just forge ahead? Get him to pay for an Avid checkup of the card? Not sure...

[ Bit later -- I tried moving the HD I/O over to the 2nd Digilnk port and the interface is not being found. But I don't know if that's normal or not. If you are only running one interface, does it have to be on the Primary port? ]

Any thoughts or advice would be welcome. Thanks!

[arche3]

I would return for refund. The electrical connectors are tiny. Printed on pcb and it will fail some day due to the bending back and forth even once. I am running multiple interfaces but I am pretty sure the single io should show up on any port.

Ask for a serious.. I mean. Serious discount on bent hdx card. Like 25% of the cards eBay value if you want to risk it. Or else return it.

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[XJENSEN]

At the very least, run Digitest on the card to check whether it's still functioning.

[innerbooty]

Good advice on DigiTest. HDX card seems to have failed, despite the fact that I am able to load up a little test session in PT 11. Doesn't look good, unless there is a benign reason for the attached results...

[creativecontrol]

Yes those are concerning and problematic. The card needs to be repaired.


Jeff

[corp]

Digitest not seeing HDX card?

[innerbooty]

Hi,
Thanks for all the tips. Just to follow up - having gotten what I understand were critical errors on the HDX card in DigiTest, I returned the whole bundle via eBay return policy. The seller was highly reluctant, verging on panicked, saying he'd already spent the money, and trying to convince me that a "pro audio genius" he knows would fix the HDX card for me. Uh huh. eBay had to refund me on his behalf. Thank you, eBay buyer protection...!

So, the whole bundle went back - damaged HDX card, HD I/O 8x8x8 and PT 11 license. I want to give it a go again, but having been almost burned the first time, I am wondering how to do this upgrade as safely as possible, and how to fully check the HDX card when I get it. Instead of getting an HD I/O, I might just continue to use my Apogee AD/DA-16X's with the X-HD cards, which I am currently using on my PT 10 HD2 Accel rig. I guess my question is - if I get a new (used) HDX card, will the Apogees with the X-HD cards work with DigiTest to allow me to run DigiTest to check the HDX card? They show up as "HD I/O" in hardware setup. Do I understand correctly that you need to have an interface connected to even run DigiTest at all?


Also wondering - to what degree, if at all, do I need to worry about the vintage of the HDX card, or the firmware version? I'm hoping to run the system on a 2009 Mac Pro 4,1 which I want to flash to 5,1 so I can run a more recent OS X. I'm going to do that flash to 5,1 first and make sure it works before I buy anything!


Thanks again!

[Sugarnutz]

This seller has always been above board with me and he stands behind what he sells:

HDX Card

[Raoul23]

Originally Posted by Sugarnutz

This seller has always been above board with me and he stands behind what he sells:

HDX Card

I can vouch for GSharp music aswell. I brought quite a few ProTool bit off him a few years ago, all
Arrived safe and well from the US to the UK


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[arche3]

Gsharp is great. I've bought tons of avid stuff from this ebay store.

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