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  #1  
Old 03-27-2015, 04:53 AM
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Default Pro Tools HD 12 upgrade from HD 11
Quick question... If I activate a brand new 11 hd license, I get the free upgrade to 12 hd... Now the tricky part... Will I get all the updates to 12 hd like I was on the support plan for the year or will I have to shell out the $599 to get all the updates though out the year ON TOP of my hd purchase? Thanks!
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  #2  
Old 03-28-2015, 03:34 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
Quote:
Originally Posted by DRC Music View Post
Quick question... If I activate a brand new 11 hd license, I get the free upgrade to 12 hd... Now the tricky part... Will I get all the updates to 12 hd like I was on the support plan for the year or will I have to shell out the $599 to get all the updates though out the year ON TOP of my hd purchase? Thanks!
Is this a Pro Tools HD 11 upgrade or a new system?
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Old 03-28-2015, 04:05 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
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Originally Posted by jeffro View Post
Is this a Pro Tools HD 11 upgrade or a new system?
It was a brand new 11 HD license code I activated today and I received 12 HD... but I don't see anything about a support plan
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Old 03-28-2015, 04:10 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
Can't find your account based on your community email address or user name. Can you please update your email to match your Avid account??
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Old 03-28-2015, 05:21 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
Updated

Thanks Jeffro!
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  #6  
Old 03-30-2015, 01:27 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
Hey DRC Music,

I only see the Pro Tools HD software registered/activated by you on 3/28/15 and that just provided the current software version.

Which HD system did you purchase?
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Old 03-30-2015, 02:07 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
I just purchased a license code 3 party... software only. So I would need to buy a years support plan at $599 correct?
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  #8  
Old 04-10-2015, 05:19 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
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Originally Posted by DRC Music View Post
I just purchased a license code 3 party... software only.
Are you saying you didn't buy any Avid Hardware with the purchase of 11HD?
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Old 04-10-2015, 05:42 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
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I just purchased a license code 3 party... software only. So I would need to buy a years support plan at $599 correct?
To get upgrades (new features) and support, yes.
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Old 04-10-2015, 06:26 PM
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Default Re: Pro Tools HD 12 upgrade from HD 11
That's what I figured. Thanks Jeffro
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