Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-01-2020, 09:02 AM
jonpaulr123 jonpaulr123 is offline
Member
 
Join Date: Jun 2020
Location: 214 Berry St
Posts: 6
Default S1 EUControl - Need help!!

So I had an S1, one of the channel faders stopped working so I swapped it out for a new one. Upon registering the new one I'm having issues getting it to work on my mac. After messing with it for an hour I tried clicking a button that said something along the lines of "use external workstation" to see if that would help, and now eucontrol and protools won't open, they both just freeze upon opening. I've tried uninstalling eucontrol but it's still happening on pro tools. Maybe I didn't uninstall right? Any ideas?

Thank you! System info below

Mac OS Catalina 10.15.5
Pro Tools 20.20
Interface UA Apollo 8
Reply With Quote
  #2  
Old 08-01-2020, 11:57 AM
JingleDjango JingleDjango is offline
Member
 
Join Date: Dec 2016
Location: Canada
Posts: 164
Default Re: S1 EUControl - Need help!!

For the freezing I would completely uninstall EuControl and Pro Tools, delete PT Prefs (back up first if you like). You might also remove /Library/Application\ Support/EUCON as well in case the .plist file therein is what's giving you grief.

When I got my replacement S1 after a warranty swap I had to connect it directly to my workstation for it to be recognized. Then I could update the firmware. After that I could connect it via my router again as before.

You can try the free tool AppCleaner to catch associated files from across your filesystem when you're removing .app files from the Applications directory.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
EuControl v3.6 Now Available EddieJones Avid S1, S3, Dock and Control 7 06-01-2017 08:20 AM
EuControl v3.6 Now Available EddieJones Avid S1, S3, Dock and Control 5 04-19-2017 12:58 PM
Where is EuControl 3.6? hanksinclair Artist Series 3 04-14-2017 02:09 PM
EuControl v3.6 Now Available EddieJones Avid S1, S3, Dock and Control 0 04-14-2017 12:41 PM
EuControl 3.3.1 Cryos Artist Series 10 01-13-2016 02:58 AM


All times are GMT -7. The time now is 12:56 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com