The Maximum Amount of Projects has been reached

[DigiTechSupt]

Originally Posted by DigiTechSupt

Got it. Sent you an Email via Support case. I'll let you know once it's all set.

Thanks!
Tope

Hi Pat,
Your account should be fixed by now. Please create a project and see if the same issue occurs.
Sent you an Email as well and closing the support case.
Thanks,
Tope

[PatJo]

Thanks a million! I’ll give it a go and let you know how I get on.


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[ferpozo]

Hello, i have the same problem.
how i get support for this?
i want to create!

[DigiTechSupt]

Originally Posted by ferpozo

Hello, i have the same problem.
how i get support for this?
i want to create!

Hi,
This has been forwarded to our IT team. We'll let you know once fixed, through Email.

Thanks,
Tope

[ferpozo]

Thanks!!!

[trmusic]

I am also having this problem on a new installation of pro tools first with a new account.
Error message: "the maximum amount of projects has been reached. I haven't started any projects yet and I tried all the other fixes in the thread but nothing is working. Cloud storage is 0%.
(we couldn't receive any verification emails at the old email on our original account) Can we get an account reset as well? [email protected]

[trmusic]

Is there any support available for "The Maximum Amount of Projects has been reached" issue on a new account and new installation? I have posted a request for an account reset which seems to have resolved the issue for others but have not received a reply.

[tompriggel]

I am having the same "maximum number of projects" issue with PRO TOOLS FIRST and I haven't created anything yet. I am using a Focusrite Scarlett18i8, on a ASUS Ultrabook 64bit 4GB RAM, Windows 10. All Avid accounts are linked.
Please advise or reset account. Thanks

[AppleW]

Hello technical staff, I also encounter the same problem🙈 just newly started the account but it said 3 projects space have been used while storage is 0%. Could you help to solve this issue?🙈 My email: [email protected]
Thanks a lot!

[PatJo]

Originally Posted by PatJo

Thanks a million! I’ll give it a go and let you know how I get on.


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Just realised I never replied to this. Whatever you did worked! Thanks!


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