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  #1  
Old 08-12-2008, 02:35 AM
Robbie777 Robbie777 is offline
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Question Mbox2 Pro no sound

I recently bought an MBox2 Pro. While I have no problems launching protools and playing sessions, no sound comes through the headphones and when i record, no signal is detected.

My i/o settings are on default. The other weird thing is that when i go into hardware setup, I can't choose the 96KHz sound quality setting. It'll only let me choose 44.1, which is weird cos the MBox2 Pro has the high sound quality setting. Any ideas? Thanks
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  #2  
Old 09-01-2008, 10:04 PM
skyoneder skyoneder is offline
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Default Re: Mbox2 Pro no sound

I got the same problem, everything works, protools loads properly and when I preview sounds, or editing sounds in the main window, I can see the volume of the sounds working, but cant hear one single thing at all.
It works though, as I bounce out a project, the sound is there in the QT movie.
I tried both headphone jacks, with the 1/4 inch adapter and headphones, tried putting the firewire in both the front and rear inputs of the comp.
driving me crazy!
Could be from my vista ultimate 64 bit sp1, but if that was so, why would Protools install and run perfectly fine?
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  #3  
Old 09-02-2008, 10:08 AM
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Default Re: Mbox2 Pro no sound

Please start with the steps in the General Troubleshooting thread for your platform and post the required system information if you're unable to resolve the problem.
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  #4  
Old 11-13-2008, 08:19 PM
seppecena seppecena is offline
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Default Re: Mbox2 Pro no sound

Hello Digidesign Technical Team,

I have a HP 9350la, with an Intel Core 2 Quad processor at 2,4 ghz, 4gb ram, and windows 64 bit service pack 1

I have installed my Pro Tools Mbox 2 Pro and had no troubles during installation. But when i plug in my headphones i can´t hear any sound at all playing in the Pro Tools software!!!!!

I have a Shure microphone plugged and trying everything out i managed to hear recordings by clicking on "Low Latency" in the menu...that mad it possible to hear the recording in my headphones

BUTTTTT When I stop recording and want to hear the recorded file ...i see audio levels moving on the computer, but i can´t hear a damn thing through the headphones. It is some weird audio problem

Please help me out with that !!!
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  #5  
Old 11-14-2008, 10:03 AM
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Default Re: Mbox2 Pro no sound

Quote:
windows 64 bit service pack 1
Pro Tools is not supported on 64 bit systems.

Again, reading the thread and info we pointed you to would have revealed that information.

You need to get on a 32 bit OS - either WinXP or Vista 32.
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  #6  
Old 11-14-2008, 10:45 AM
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albee1952 albee1952 is offline
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Default Re: Mbox2 Pro no sound

and read the manual to find out how to use the MIX knob.
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  #7  
Old 11-14-2008, 02:31 PM
seppecena seppecena is offline
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Default Re: Mbox2 Pro no sound

Well,

There are other ways to respond...maybe one could do it more nicely...i had already read that it wasn´t supported ...but i have to tell that your website is quite confusing ...there are still webpages with old information and everything gets mixed up...maybe digidesign should offer a webpage with clear information )

Well if it works with the Vista 32 bit version i will confirm ...See you later allegator

Seppecena
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  #8  
Old 07-21-2009, 03:56 AM
Daniel Hawkins Daniel Hawkins is offline
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Default Re: Mbox2 Pro no sound

I had that same trouble but once I reinstalled Vista at 32bits it ran fine sound and all. NOW there's this annoying problem of reoccuring sound death. Sound on my computer just stops. No sound on the net, no sound from WMP, but when I open pro tools... sound! Drivers? Compatability. Is this just one of those unfixable ( wait for Win7 ) anomalies?
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Old 07-21-2009, 11:52 AM
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Default Re: Mbox2 Pro no sound

Quote:
Originally Posted by Daniel Hawkins View Post
I had that same trouble but once I reinstalled Vista at 32bits it ran fine sound and all. NOW there's this annoying problem of reoccuring sound death. Sound on my computer just stops. No sound on the net, no sound from WMP, but when I open pro tools... sound! Drivers? Compatability. Is this just one of those unfixable ( wait for Win7 ) anomalies?
Please see the previous replies re: Help Us Help You, etc.

We need proper information to be able to help you.
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  #10  
Old 10-27-2010, 04:36 PM
jamieguitar jamieguitar is offline
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Default Re: Mbox2 Pro no sound

Probably obvious, but close and restart Pro Tools and/or reboot your system.
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