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  #31  
Old 10-03-2020, 06:25 AM
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JFreak JFreak is offline
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Default Re: Exponential Audio R4 for $29

EA revebs show in your account, but not in the Portal software that should update them
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  #32  
Old 10-03-2020, 06:46 AM
Sardi Sardi is offline
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Default Re: Exponential Audio R4 for $29

Correct.

You have to DL them from the Izotope sites download page.

Unsure what MM’s issue is, but I’d be contacting support if he hasn’t already.


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  #33  
Old 10-03-2020, 10:02 AM
musicman691 musicman691 is offline
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Default Re: Exponential Audio R4 for $29

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Originally Posted by Sardi View Post
Correct.

You have to DL them from the Izotope sites download page.

Unsure what MM’s issue is, but I’d be contacting support if he hasn’t already.


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I already have contacted iZotope support about the EA plugins being supported in the Portal s/w and they were non-commital about an ETA of that ever happening. I actually don't care right now that the EA verbs I have don't show in my iZotope account as long as I have access through the seller I bought them through - that's how I got my s/n's with no action on iZotope's part. Maybe if I purchased them through iZotope the situation would be different but I purchased through a third party seller.


update:
Just went through a chat with Matt at Izotope support and was told that EA's plugins will not show in one's iZotope Product Portal. The only ones that will are anything new built using EA's framework which means things like Neold and other stuff going forward. Also he said that none of EA's existing stuff will be integrated into the Product Portal.
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Last edited by musicman691; 10-03-2020 at 10:22 AM. Reason: update after chat with Matt from Izotope
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  #34  
Old 10-03-2020, 04:12 PM
Sardi Sardi is offline
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Default Exponential Audio R4 for $29

That might be why they don’t show up then. My EA purchase was direct from the company’s website. I assume when purchased, they would have accessed/merged the database. Literally appeared as soon as the acquisition was announced.

And yeah, as I mentioned above, I think the EA not being in the portal is iLok related. Can’t think of any other reason why.


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Last edited by Sardi; 10-03-2020 at 07:40 PM.
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  #35  
Old 10-03-2020, 05:43 PM
musicman691 musicman691 is offline
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Default Re: Exponential Audio R4 for $29

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Originally Posted by Sardi View Post
That might be why they don’t show up then. My EA purchase was direct from the company’s website. I assume when purchased, they would have accessed/merged the database. Literally appeared as soon as the acquisition was announced.

And yeah, as I mentioned above, I think the EA not being in the portal is iLok related. Can’t think of any other treason why.


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Could well be. I'm disappointed that iZotope won't roll the EA database into their existing customer's accounts. I don't think iLok has anything to do with it but who really knows?
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  #36  
Old 10-03-2020, 06:51 PM
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Default Re: Exponential Audio R4 for $29

Big annoyance but at least reverbs are the best


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  #37  
Old 10-14-2020, 10:23 AM
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Default Re: Exponential Audio R4 for $29

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Originally Posted by musicman691 View Post
If you can add an EA s/n to your iZotope account then why did a person earlier in this thread say he couldn't do it? And once again none of my EA stuff shows in my iZotope user account.
I can't add R4 serial to my Izotope account.
Albeit, it was accepted in iLok manager.
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  #38  
Old 10-14-2020, 10:19 PM
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Default Re: Exponential Audio R4 for $29

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Originally Posted by TVPostSound View Post
I can't add R4 serial to my Izotope account.
Albeit, it was accepted in iLok manager.
Hi,

No you don’t it’s registered with Plugin Boutique if that’s where you bought it.


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  #39  
Old 11-11-2020, 10:27 AM
Sugarnutz Sugarnutz is offline
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Default Re: Exponential Audio R4 for $29

My Izotope account shows my PhoenixVerb purchase from December 2016 which was prior to Izotope purchasing Exponential Audio, also shows all my Exponential purchases from Plugin Boutique this past year for R4, Nimbus, etc... The current portal software contains no Exponential Audio products whatsoever but downloads are in my Izotope account.
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  #40  
Old 11-11-2020, 10:57 AM
musicman691 musicman691 is offline
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Default Re: Exponential Audio R4 for $29

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Originally Posted by Sugarnutz View Post
My Izotope account shows my PhoenixVerb purchase from December 2016 which was prior to Izotope purchasing Exponential Audio, also shows all my Exponential purchases from Plugin Boutique this past year for R4, Nimbus, etc... The current portal software contains no Exponential Audio products whatsoever but downloads are in my Izotope account.
EA products that were out before iZotope buying it will never show in the product portal. Got that direct from iZotope support. Apparently it's just recent that EA products show in one's iZotope account (at least for me anyway). It's good that the downloads are there so I don't have to go to Plugin Boutique for them.
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