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  #1  
Old 04-10-2015, 10:23 PM
rmoat rmoat is offline
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Default PT 12 Suddenly slow/freezing

I don't know exactly what's going on, but the past couple days PT 12 would open up quickly. No issues, and great!

Today, however, it's really extremely slow on loading the plugins, and takes a couple minutes to get to the "Open/Create" screen, and then the circle just spins.

I've deleted the database from the C:\Users\<user>\Avid\Pro Tools folder.

Nothing helps. It's not trying to connect to the cloud or marketplace is it?
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  #2  
Old 04-10-2015, 10:54 PM
rmoat rmoat is offline
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Default Re: PT 12 Suddenly slow/freezing

Well, I solved it, but I don't know what the problem was. There was only one windows update that has been installed yesterday, but I removed it and it did not solve the problem. I did install a Windows Defender definition today.

Basically it would sit there trying to "Initialize Databases" for a little bit, then it would slowly load every plugin, then it would sit at "Initializing MIDI...", and then when the Open/Create screen would appear, it would just freeze.

The only way I could get it to work was to open Programs and Features and do a Repair on the Pro Tools install.
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  #3  
Old 04-10-2015, 11:13 PM
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TOM@METRO TOM@METRO is offline
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Default Re: PT 12 Suddenly slow/freezing

Check your hard drive for errors.
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  #4  
Old 04-10-2015, 11:54 PM
rmoat rmoat is offline
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Default Re: PT 12 Suddenly slow/freezing

The drives seem okay. They're brand new 1 TB Samsung 850 EVO SSDs, one for the main OS and a second one for all of the sample libraries. They both test out okay with the chkdsk utility, as well as the Samsung health check. Hopefully it was just a one time issue.
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  #5  
Old 04-11-2015, 06:25 AM
ArKay99 ArKay99 is offline
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Default Re: PT 12 Suddenly slow/freezing

Have you done the 'obligatory' optimizations for Windows that are outlined in the optimization sticky? I believe one of them is to not run your anti-virus program. Another is to make sure you don't have a dvd or cd in the optical drive. I also think there is a bios tweak or two that has to be performed. One of them being to shut off any floppy features. I believe that would also include boot order. I'm on a Mac so I have done those for my Mac and it really helps. One last thing but probably not an issue because you're on a PC, have you enabled TRIM support for your SSD's?
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  #6  
Old 04-11-2015, 09:03 AM
rmoat rmoat is offline
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Default Re: PT 12 Suddenly slow/freezing

ArKay99,

Thanks for replying also. I'll have to check out the sticky, and check the optimizations. Anti-virus is okay, there was a DVD in the drive; however, I removed it and experienced the same. I'll have to check the bios settings. No floppy, and bios has always been set to have that disabled. Also, using Windows 7, TRIM has automatically been enabled.

I was able to query it using:
fsutil behavior query DisableDeleteNotify and it returned a 0.
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  #7  
Old 04-18-2015, 12:31 AM
rmoat rmoat is offline
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Default Re: PT 12 Suddenly slow/freezing

ArKay99 is right! That is the entire problem. If I have a DVD in my BluRay drive, PT 12 sits there at Initializing Databases, and then the instruments. As soon as I eject it, PT 12 opens up. Interesting...

Thank you, ArKay99.

Quote:
Originally Posted by ArKay99 View Post
Have you done the 'obligatory' optimizations for Windows that are outlined in the optimization sticky? I believe one of them is to not run your anti-virus program. Another is to make sure you don't have a dvd or cd in the optical drive. I also think there is a bios tweak or two that has to be performed. One of them being to shut off any floppy features. I believe that would also include boot order. I'm on a Mac so I have done those for my Mac and it really helps. One last thing but probably not an issue because you're on a PC, have you enabled TRIM support for your SSD's?
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  #8  
Old 04-18-2015, 02:05 AM
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Default Re: PT 12 Suddenly slow/freezing

See that you dont have any cd or dvd in the drive.(sorry didnt read all the posts)
Peace
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  #9  
Old 04-22-2015, 08:13 PM
J2o J2o is offline
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Default Re: PT 12 Suddenly slow/freezing

I have spend the entire day trying to troubleshoot my computer. Checked everything about the HDD ... viruses, malware, spyware. A CD IN THE DISC DRIVE WAS THE PROBLEM?!?!?!

Aaaannnyway. Thank you guys for the help.

I feel better now, although still very baffled that this is a bug.
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  #10  
Old 04-22-2015, 08:26 PM
MrBrendan MrBrendan is offline
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Default Re: PT 12 Suddenly slow/freezing

I had a DVD in my drive and it caused Pro Tools to run stupidly slow.
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