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#1
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Lost my ilok
It seems that I lost my ilok. What's the procedure for getting a new ilok and being able to operate Protools using the new ilok? Is it a pain in the butt?
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#2
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Re: Lost my ilok
Yes. You'll have to contact I-lok directly...they should be able to retrieve your account info, but it's anybody's guess as to how this will play out. It's kind of like expecting Lexicon to give you a new 480L because your original unit disappeared. A good case for the I-lok "zero downtime" option. When I've dealt with I-lok over a BROKEN unit, they were beyond fair with me, but I'll be interested to see what happens with a MISSING (lost) one. The other half of the equation is, how many 3rd party developers will be willing to give you a replacement license? Please let us know what you find. And take another look at Zero Downtime.
Last edited by sw rec; 11-26-2015 at 11:07 PM. |
#3
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Re: Lost my ilok
It sounds like it would just be easier to switch to Studio One. That's alot to have to go through for another ilok, and I didn't know about the zero downtime when I purchased my setup. Damn
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#4
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Re: Lost my ilok
ZDT won't cover a lost iLok. What would is to have TLC enabled BEFORE the loss occurred. TLC = theft or loss coverage.
Going to another daw won't solve the issue as a lot of plugins also use an iLok for license assets. |
#5
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Re: Lost my ilok
Most of my plugins do not require an iLok, but since I have neither ZDT or TLC, what would be my options and procedure for my iLok situation? I do not know how to fix this dilemma.
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#6
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Re: Lost my ilok
Again, contact I-lok directly is your first step...
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#7
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Re: Lost my ilok
How do you contact iLok? Avid's Customer Support is horrible.
Is it a separate company? What is the contact info? |
#8
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Re: Lost my ilok
Quote:
www.ilok.com this is where you have your free account.
__________________
HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#9
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Re: Lost my ilok
Quote:
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• linkedin •
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