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  #1  
Old 11-28-2018, 10:27 PM
awritersparadise awritersparadise is offline
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Default Data Recovery of a non-spinning external PT Hard Drive

Anyone use any data recovery service to retrieve their pro tools sessions from a drive that won't boot or spin... was working on a long project tonight and the moment we done, all waveforms dissappeared and the drive says it's empty.. won't spin.. makes clicking noise.. contacted a couple places.. but they want anywhere from $1300-2900 ... just curious if anyone has used any data recovery company that they trust to do the job such as the one described.

Thanks! (and yes.. long story short but my backup drive died 2 weeks earlier ..murphy's law...and I hadn't replaced it.. so I was flying solo for a short bit and of course this happened! now I'm going to be getting all new drives and all new backup method.. hence my other posts on this board just now..)
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  #2  
Old 11-29-2018, 12:56 PM
albee1952 albee1952 is offline
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Default Re: Data Recovery of a non-spinning external PT Hard Drive

I feel your pain!!! With a spinner that just stops, there are some data recovery utilities available for download. How well they work is a crapshoot(I recently tried 2 on a failed drive. One found several thousand files but would not identify them until I paid for the software at $89, so not a horrible deal if I wanted to go for it. The other software could not find any wave files when I specified what to look for).
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  #3  
Old 12-06-2018, 11:49 AM
albee1952 albee1952 is offline
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Default Re: Data Recovery of a non-spinning external PT Hard Drive

Just a followup. I bought EaseUS Data Recovery software and it recovered tons of files....BUT....so far, none of the sessions will actually open. They throw a message "Unable to open this document because it was created on a newer version of Pro Tools". Of course, all the sessions were created on an older version(most likely 12.xx). I got the same message when trying to import session data into a new, blank session. The only sessions that did open, opened with no audio clips in place, even though the session folder had an Audio Files folder with clips.

Moral of the story: BACK YOUR STUFF UP, RIGHT NOW!!! And then, BACK IT UP AGAIN, to another(3rd) location. The only person to blame for this, is ourselves
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HP z820 12 core, 64GB RAM, HD/Native, HD IOx2, PT11HD, UAD Quad, preamps from Vintech, Five Fish Audio, Miktek, Focusrite, Chameleon Labs, Warm Audio and Midas..............................
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The better I drink...the more I mix.....

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  #4  
Old 12-06-2018, 12:09 PM
awritersparadise awritersparadise is offline
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Default Re: Data Recovery of a non-spinning external PT Hard Drive

the irony.. i JUST purchased that exact same software and did my first backup.. took a breath... and then got this message.. haha.
if it's making an exact clone.. I wonder how PT could be giving that error.. what could be the problem.. I may have to test out a recovery on a different drive and see what happens. Thanks for the info.

I now have purchased a new machine.. have onsite nightly backup and cloud back up as well... can't have this ever happen again.
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  #5  
Old 12-06-2018, 12:22 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Data Recovery of a non-spinning external PT Hard Drive

I'm confused I thought the HDD that won't spin up. A software utility is not going to help there.
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  #6  
Old 12-06-2018, 12:30 PM
awritersparadise awritersparadise is offline
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Default Re: Data Recovery of a non-spinning external PT Hard Drive

no .. that hard drive got sent off to a clean room that is costing me $4000 to retrieve data. The software in question we're talking about is for my new backup system I've put in place on my brand new (practically empty) session drives that I'm now working on while I wait for my recovery data.
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  #7  
Old 12-06-2018, 12:32 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Data Recovery of a non-spinning external PT Hard Drive

hopefully that's $4k if the data is recovered
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  #8  
Old 12-06-2018, 12:38 PM
awritersparadise awritersparadise is offline
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Default Re: Data Recovery of a non-spinning external PT Hard Drive

they say if 60%+ or so of it is recovered, then they'll have to charge me.. but if they only get like 10 files or so.. said they wouldn't obviously charge me that amount.. we'll see... it'll be interesting.. I'm all in.. and holding my friggin' breath....
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