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  #1  
Old 09-03-2009, 01:30 AM
nod25 nod25 is offline
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Default Pro Tools > Trash Preferences and Restart

Would make a nice edition to the Pro Tools or File menu, no?
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  #2  
Old 09-03-2009, 02:51 AM
nod25 nod25 is offline
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Default Re: Pro Tools > Trash Preferences and Restart

* crickets *


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Old 09-03-2009, 12:20 PM
tha]-[acksaw tha]-[acksaw is offline
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Default Re: Pro Tools > Trash Preferences and Restart

I would love that as well!

Hey Nod, can you or someone else tell me how to trash prefrences. I feel dumb for not knowing how to do this. All I know about is deleting the Digi Database folder that is created on each hard drive when ProTools boots up. Is that all I have to do, or is there more to it?

Thanks man!
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Old 09-03-2009, 12:34 PM
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spkguitar spkguitar is offline
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Default Re: Pro Tools > Trash Preferences and Restart

Digidesign has created a Tech Support Utility for Windows that will do everything for you automatically. The tech support utility is part of the tech support folder which has a few other useful items.

On the mac side, there is the Pro Tools Preference and Database Helper.

If you want to trash prefs by hand instructions for doing so are contained in each platform's General Troubleshooting post;

On a windows system:
Quote:
Start Menu > My Computer > Local Disk(C:) or correct hard drive (click "show the contents of this drive" if the files aren't displayed) > Program Files > Common Files > Digidesign > DAE > Right-click on the DAE Prefs folder and delete.
Start Menu > My Computer > Local Disk(C:) > Documents and Settings > "Your user folder" > Application Data > Right-click on the Digidesign folder and delete. (If the Application Data folder is not showing: Tools Menu > Folder Options > View Tab > Select "Show Hidden Files and Folders" > Click Apply and OK.)
On MAC:
Quote:
-Go to Users > “your user name” > Library > Preferences
-Delete 'com.digidesign.protoolsLE.plist', 'DAE Prefs' (folder), 'DigiSetup.OSX' and 'Pro Tools preferences'.
-Empty trash, then restart the computer.
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Old 09-03-2009, 02:31 PM
guitardom guitardom is offline
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Default Re: Pro Tools > Trash Preferences and Restart

here is an app i created to help with the trashing of prefs or databases or app data. can choose them individually or all at once, plus some extras. check out the read me first. but created this due to some known issues and probs with the digi tech support utility.

TRASHER

here is a thread for it. not much info but if you got questions or whatever post here
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  #6  
Old 09-03-2009, 05:00 PM
tha]-[acksaw tha]-[acksaw is offline
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Default Re: Pro Tools > Trash Preferences and Restart

Thank you both very much!!
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