Is there way to calibrate the S1 faders?

[basehead617]

Originally Posted by soundworthy

So my supplier just replaced the S1 with a new unit.
But the new S1 has the same results.
This is the third S1we have tried and they all have the same issue to various degrees.

Anyone who is experiencing this please create a ticket with AVID support.
This is just a forum and it doesn't inform officially them of the issue.

Support replied to me claiming mine might be a hardware issue as there is only one other report of the same issue.

Which I know not to be correct.

I've asked about any Firmware updates but no response.

The literal product manager for control surfaces responded in this thread saying there would be a firmware update soon for this.

[soundworthy]

AVID just informed me that there will be a Firmware Tweak on the coming Eucon Update which will significantly improve fader performance.

[soundworthy]

Originally Posted by basehead617

The literal product manager for control surfaces responded in this thread saying there would be a firmware update soon for this.

Yes, I read that. I had already started a ticket with Avid, I was just relaying in this thread that communique with them, which was at that point in time was contradictory to what the EddieJones had said in this thread.

no biggie, they've since acknowledged to me there's an issue and they're on it,

[cablenaute]

Same behaviour here, touching a fader on S1 writes volume automation in Protools somewhere between -0.5 and -0.9… just forget using faders without having to thin automation manually…
A fix would really be appreciated.
Thanks!!

[soundworthy]

Had the first test with Eucon 20.1.0.50.

The fine adjustment of the fader movement is much better.

Faders changing level on touch is marginally better than before.

The faders still re-adjust as before but
Instead of up to +/- 1db differences, they only move +/- .1 to .5 db

So, no the Eucon update and S1 firmware update didn’t quite fix it.

[EddieJones]

Originally Posted by soundworthy

Had the first test with Eucon 20.1.0.50.

The fine adjustment of the fader movement is much better.

Faders changing level on touch is marginally better than before.

The faders still re-adjust as before but
Instead of up to +/- 1db differences, they only move +/- .1 to .5 db

So, no the Eucon update and S1 firmware update didn’t quite fix it.

This sounds correct and what we see. The full fix will come in 20.4. Sorry its taking so long, its extremely complicated code both in the firmware and in higher level software.