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#1
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this has been going on for about two months now. my computer will completely stop playing audio (never during a PT session tho) at some point. 40% of the time i can turn off the eleven rack and turn it back on and things will go back to normal, but most of the time i have to reboot the entire computer. firmware issue? help!
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#2
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SiSoftware Sandra
Computer Model : Si SYX-P6T-SE Workgroup : WORKGROUP Host Name : ZAlex User : Alex Processor Model : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz Speed : 3GHz Cores per Processor : 4 Unit(s) Threads per Core : 2 Unit(s) Type : Quad-Core Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing Computer Mainboard : Asus P6T SE BIOS : AMI 0808 03/08/2010 Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 8GB DIMM DDR3 Chipset Model : ASUS X58 I/O Hub Front Side Bus Speed : 2x 2.41GHz (4.82GHz) Chipset Model : Intel Core Desktop (Bloomfield) UnCore Front Side Bus Speed : 2x 2.41GHz (4.82GHz) Total Memory : 8GB DIMM DDR3 Memory Bus Speed : 2x 536MHz (1GHz) Memory Module(s) Memory Module : A-Data DDR3 1600G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Memory Module : A-Data DDR3 1600G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Memory Module : A-Data DDR3 1600G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Memory Module : A-Data DDR3 1600G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Memory Module : A-Data DDR3 1600G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Memory Module : A-Data DDR3 1600G 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Video System Video Adapter : ATI Radeon HD 5700 Series (800 SM5.0 850MHz, 1GB DDR5 4x1.2GHz, PCIe 2.00 x16) Video Adapter : ATI Radeon HD 5700 Series (800 SM5.0 850MHz, 1GB DDR5 4x1.2GHz, PCIe 2.00 x16) Graphics Processor Adapter : ATI Radeon HD 5700 Series (800SP 10C 850MHz, 1GB 4x1.2GHz) Adapter : ATI Radeon HD 5700 Series (800SP 10C 850MHz, 1GB 4x1.2GHz) Adapter : ATI Radeon HD 5700 Series (800SP 850MHz, 1010.4MB 4x1.2GHz) Adapter : ATI Radeon HD 5700 Series (800SP 850MHz, 1010.4MB 4x1.2GHz) Storage Devices Hitachi HDT721010SLA360 (1TB, SATA300, 3.5", 7200rpm, NCQ, 15MB Cache) : 932GB (C:) (D:) WDC WD1001FALS-00E8B0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) : 932GB (F:) HL-DT-STDVDRAM GH22NS40 (ATAPI, DVD+-RW, CD-RW, 2MB Cache) : 663MB (E:) Logical Storage Devices SYSTEM : 500MB (NTFS) Music (F:) : 932GB (NTFS) @ WDC WD1001FALS-00E8B0 (1TB, SATA300, 3.5", 7200rpm, NCQ, 32MB Cache) ImageBackup (D:) : 40GB (NTFS) @ Hitachi HDT721010SLA360 (1TB, SATA300, 3.5", 7200rpm, NCQ, 15MB Cache) WINDOWS (C:) : 891GB (NTFS) @ Hitachi HDT721010SLA360 (1TB, SATA300, 3.5", 7200rpm, NCQ, 15MB Cache) SACHLAV!! (E:) : 663MB (CDFS) @ HL-DT-STDVDRAM GH22NS40 (ATAPI, DVD+-RW, CD-RW, 2MB Cache) Peripherals LPC Hub Controller 1 : ASUS LPC Interface Controller LPC Legacy Controller 1 : T0 A5-13 Audio Device : ASUS HD Audio Controller Audio Codec : Realtek Semiconductor 888 High Definition Audio Audio Device : Visiontek EG JUNIPER XT Audio Device [Radeon HD 5700 Series] Audio Codec : ATI (AMD) AA01h Disk Controller : ASUS ICH8R (ICH8) SATA RAID Controller Disk Controller : ASUS JMB36X PCIE-to-SATAII/IDE RAID Controller USB Controller 1 : ASUS USB UHCI Controller #4 USB Controller 2 : ASUS USB UHCI Controller #5 USB Controller 3 : ASUS USB UHCI Controller #6 USB Controller 4 : ASUS USB EHCI Controller #2 USB Controller 5 : ASUS USB UHCI Controller #1 USB Controller 6 : ASUS USB UHCI Controller #2 USB Controller 7 : ASUS USB UHCI Controller #3 USB Controller 8 : ASUS USB EHCI Controller #1 FireWire/1394 Controller 1 : ASUS VT6315 Series Firewire Controller SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus Printers and Faxes Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour) Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Printer : doPDF 7 Printer Driver (2400x2400, Colour) Network Services Network Adapter : Realtek PCIe GBE Family Controller Wireless Adapter 1 : Belkin USB Wireless Adaptor (802.11g (ERP), 54Mbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows 7 Home 6.01.7600 Platform Compliance : x64 Windows Experience Index Current System : 5.9 |
#3
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The PC specs look pretty solid.
I would make sure your Video Card drivers are updated. Make sure you are launching Pro Tools with Run As Admin. Make sure you have done most W7 opts. Avid Windows 7 Optimizations Video Playlist - YouTube Windows 7 Optimizations Not sure what version of Pro Tools you have but be sure to update to the latest version Pro Tools 8.0.5 Downloads and Details Pro Tools 9.0.3 Update Make sure your drivers are up to date: Driver Downloads and Updates for Pro Tools 9 and 8 You may want to update to SP1 for W7, it is an approved update. http://duc.avid.com/showthread.php?t=298011 Also, you may have a bad Eleven Rack, if you switch sample rates does the sound come back?
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Brian Windows 10 Pro 64 Bit Pro Tools 2020 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#4
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I for one would be really surprised if the PC version of the software was more stable than the Mac version, which is known for behaving exactly like you've described. My guess is the problem is in the driver, in my case I have to reboot my Macbook every time I want to use it with 11R/PTLE.
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#5
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![]() Quote:
So you have a screen saver? A Computer using Pro Tools or drivers for Avid gear need to be in High Power mode. Sleep, Hibernate, Low Power, ect... must be disabled Sometimes a wireless card must also be disabled.
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Brian Windows 10 Pro 64 Bit Pro Tools 2020 benonistudio.com Youtube Channel - benonistudio Plugin Deals @benonistudio |
#6
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#7
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forgot about this fix, i'll try that next time this happens. i already had to send it back to avid for repair when it stopped working altogether about 6 months ago. |
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