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#1
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No ASC codes sent
Hi guys! Sorry if this is the wrong place to post this.
I purchased two ASC codes to solve the lost of two iLoks with Pro Tools licenses. I for the confirmation mail, the invoice mail but no codes, neither on my account products. Even if I go to the redeem ASC page, it says there are no ASC codes actives associated to my mail. Is this normal or am I missing something? Thanks in advance |
#2
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Re: No ASC codes sent
Hola Hermano
I will escalate this to Avid support. Can you post the asc code numbers here in the thread as ut goes way faster then. Thanks
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#3
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Re: No ASC codes sent
Hola!
Thanks for the quick reply! Do you mean post them here once I submit the dongle replacement form? I will! Thanks again |
#4
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Re: No ASC codes sent
Only the ASC code number so we can look up your support ticket and contact you via that and we get more info instead of posting private conversations here.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#5
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Re: No ASC codes sent
Problem is that I don't have them. They didn't sent any ASC code or I don't know where to find them
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#6
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Re: No ASC codes sent
Have you checkfd the trash/span folders? Otherwise I will contact support for you to sort this out.
__________________
Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#7
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Re: No ASC codes sent
I Just purchased an ASC for $39.95 and still have not received the code in my Product Downloads - There is No way to contact Support by phone or email - any help will be greatly appreciated - Thank yoiu
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#8
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Re: No ASC codes sent
Just found it by reading Southside music posts - THNX
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