Insecure Startupitem: DigidesignLoader

[Markeo]

Hi,

I've upgraded from PT8HD to PT9HD on several machines and have this message sporadically appearing.

I have tried chmod 755 on the Digidesignloader folder and I have tried this on OS 10.6.7 and OS10.6.8. I have also tried PT9.0.2 and PT9.0.5.

Sometimes it appears and sometimes it doesn't, but when it does Digitest won't identify any attached PCIe cards.

Here is the output from the system log:


Sep 1 16:00:43 Macintosh-001f5b39342c

/System/Library/CoreServices/SecurityFixer.app/Contents/MacOS/SecurityFixer[464]: "/Library/StartupItems/DigidesignLoader/DigidesignLoader" failed security check: not owned by UID 0
Sep  1 16:00:43 Macintosh-001f5b39342c /System/Library/CoreServices/SecurityFixer.app/Contents/MacOS/SecurityFixer[464]: "/Library/StartupItems/DigidesignLoader/DigidesignLoader" failed security check: not owned by GID 0
Sep  1 16:00:43 Macintosh-001f5b39342c SecurityFixer[464]: Insecure startup item: DigidesignLoader

Anyone know how to resolve this?

Thanks in advance.

[DigiTechSupt]

This is usually caused by a bad install or a problem with the admin account it was installed from.

This post, however, may offer a solution for you:

http://duc.avid.com/showpost.php?p=1636116&postcount=5

[Markeo]

Hi,

I have set permissions as described in the linked post, but to no avail. As I have an upgrade from PT8 to to 9, if I uninstall PT I can't reinstall from the upgrade disk. I have re-imaged the machines and the problem keeps occurring.

You mention "a problem with the admin account". What might that problem be? All other software is functioning as it should, but I can't use the Digi Hardware.

[DigiTechSupt]

Originally Posted by Markeo

Hi,

I have set permissions as described in the linked post, but to no avail. As I have an upgrade from PT8 to to 9, if I uninstall PT I can't reinstall from the upgrade disk. I have re-imaged the machines and the problem keeps occurring.

You mention "a problem with the admin account". What might that problem be? All other software is functioning as it should, but I can't use the Digi Hardware.

First question - you say you 'have an upgrade' from PT8 to 9. In that case you should have a downloadable installer for Pro Tools 9 in your Avid account. Do you see that?

You say you've 're-imaged' the machines - from what are you pulling the image, exactly?

As for the problem with the admin account - there could be any number of issues. Software corruption, library corruption, etc. - it's very difficult to say, especially if we can't see the machine itself and be able to look at what's happening. Being able to view how things are working, launching, permissions, etc. can lead to a lot of interesting clues, but that's not possible via a forum.

[soundforfilm]

Solved problem in PT9.0.2 on Mac OSX 10.6.8 by reinstalling the 003 driver.