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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
05-26-2016, 11:56 PM
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Expiry email from Avid?
Why have I received an email from Avid telling me my subscription is due to expire on the 30th May when I renewed in March? Should I just ignore this?
Sent from my iPhone using Tapatalk 
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#2
05-27-2016, 11:41 AM
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Re: Expiry email from Avid?
Yes ignore! I recently received an email saying my pro tools plan had expired. Others have too... but there is a problem with Avids email service, and these mails are shipped when they shouldn't. Avid are aware of this problem, and are hopefully working on it (or establishing a new mail service to excuse for the first)
I panicked at first, but it was nothing .. ignore  Sent from my iPhone using Tapatalk
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#3
05-27-2016, 11:48 AM
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Re: Expiry email from Avid?
I have passed all reports of these up the chain to hopefully eliminate (or at least reduce) these errant emails. You can go to my.avid.com/products to verify status.
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