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  #1  
Old 12-16-2010, 11:32 AM
pasantapasanta pasantapasanta is offline
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Join Date: Dec 2010
Location: Nashville
Posts: 12
Default AVID.......IEP 40% off email not received

I have not received the email and code extending the 40% deal to registered users. I've emailed tech support ( navigating through the annoying menus on the new forum) and have yet to hear anything and I understand the deal runs out soon. I am a registered user. What can we do to rectify this while there's still time?
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  #2  
Old 12-16-2010, 12:25 PM
Meads Meads is offline
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Default Re: AVID.......IEP 40% off email not received

Deal runs out on Dec 20th.
What's your email?
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  #3  
Old 12-16-2010, 12:34 PM
treef treef is offline
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Default Re: AVID.......IEP 40% off email not received

me too... [email protected] - thanks, marco
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  #4  
Old 12-16-2010, 03:50 PM
danger audio danger audio is offline
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Join Date: Dec 2010
Location: Los Angeles
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Default Re: AVID.......IEP 40% off email not received

Quote:
Originally Posted by Meads View Post
Deal runs out on Dec 20th.
What's your email?
Can you help me out too. I'm also a registered user. I got a reply from the Avid store saying:

Please be aware that you have reached the Avid Webstore and
unfortunately we do not send those promo emails. Nevertheless, we have
escalated your situation to our Management Department in ticket # 4124
to try to give you a quick solution.

We will contact you as soon as we receive a response from them.

I just know they'll get to this on the 21st. That's my luck.
[email protected]
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Tom
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  #5  
Old 12-16-2010, 04:08 PM
Meads Meads is offline
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Join Date: Jul 2010
Location: Germany
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Default Re: AVID.......IEP 40% off email not received

Quote:
Originally Posted by danger audio View Post
Can you help me out too. I'm also a registered user. I got a reply from the Avid store saying:

Please be aware that you have reached the Avid Webstore and
unfortunately we do not send those promo emails. Nevertheless, we have
escalated your situation to our Management Department in ticket # 4124
to try to give you a quick solution.

We will contact you as soon as we receive a response from them.

I just know they'll get to this on the 21st. That's my luck.
[email protected]
You have mail.
__________________

iMac Pro
- MacOS 10.14.6
---
- Pro Tools U HDN 2019.6
- Avid HD Omni + HD I/O 8x8x8
- C|24 | S3 | Dock
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  #6  
Old 12-16-2010, 04:15 PM
pasantapasanta pasantapasanta is offline
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Join Date: Dec 2010
Location: Nashville
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Default Re: AVID.......IEP 40% off email not received

[email protected]

thanks
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  #7  
Old 12-16-2010, 04:17 PM
pasantapasanta pasantapasanta is offline
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Join Date: Dec 2010
Location: Nashville
Posts: 12
Default Re: AVID.......IEP 40% off email not received

Quote:
Originally Posted by danger audio View Post
Can you help me out too. I'm also a registered user. I got a reply from the Avid store saying:

Please be aware that you have reached the Avid Webstore and
unfortunately we do not send those promo emails. Nevertheless, we have
escalated your situation to our Management Department in ticket # 4124
to try to give you a quick solution.

We will contact you as soon as we receive a response from them.

I just know they'll get to this on the 21st. That's my luck.
[email protected]
Yes. I got similar. Said they didn't handle it but to let them know if nothing got resolved. Digi themselves have been their usual silent.

I guess PT9 sales are going so good they don't need the business?
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  #8  
Old 12-16-2010, 04:21 PM
pasantapasanta pasantapasanta is offline
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Join Date: Dec 2010
Location: Nashville
Posts: 12
Default Re: AVID.......IEP 40% off email not received

Anyone have an IEP email and code they don't want? If so, I'd appreciate the Christmas gift of your forwarding it to me.

[email protected]
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  #9  
Old 12-16-2010, 04:47 PM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
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Location: Worldwide
Posts: 33,877
Default Re: AVID.......IEP 40% off email not received

Quote:
Originally Posted by pasantapasanta View Post
Yes. I got similar. Said they didn't handle it but to let them know if nothing got resolved. Digi themselves have been their usual silent.

I guess PT9 sales are going so good they don't need the business?
It appears that some ISP's may have blocked the emails entirely. We're looking into what happened and how to get it fixed.
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  #10  
Old 12-16-2010, 05:01 PM
KrisHeinold KrisHeinold is offline
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Join Date: Aug 2010
Location: Nashville
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Default Re: AVID.......IEP 40% off email not received

someone send it my way too!
email in profile!
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