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#1
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2019.6 freezes every 5 or so seconds
I've been running 2019.6 on an Mbox2 on a new beefed up PC Quad I7-7700 CPU, 16 GB RAM, all SSD drives 1 for the OS another for data and it worked like a charm, was so much faster than ever before but overnight it went down the drain. Worked great last night and today whatever I do it freezes every 5 seconds or so for roughly a second, the counters stop and the scroll line stops, Audio continues usually but sometimes it just stops. It's almost unusable now. No new hardware or software installed in the last couple of months so it's out of the blue. Anyone else seeing this?
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#2
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Re: 2019.6 freezes every 5 or so seconds
What troubleshooting/optimizations have you done so far?
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Help Us Help You ______________________________________ Chris Pro Tools 2024.3 Focusrite LS56 Focusrite Pro40 (2) TC Electronic Studio Konnekt 48 Avid Artist Mix/Control Slate Digital VRS8 Analogue Tonebuss 24 Channel UAD-2 OCTO Core Accelerator UAD Volt 2 macOS 10.15.7 32 GB DDR4 RAM 4.01GHz Quad-Core Intel Core I7 NVIDIA GeForce GT 740 2 GB |
#3
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Re: 2019.6 freezes every 5 or so seconds
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offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3.1/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
#4
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Re: 2019.6 freezes every 5 or so seconds
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You do realise your interface is unsupported on 2019.6, don't you? Its latest Windows drivers are from 2011 and support Windows 7/8 not W10 As said, please tell us what troubleshooting / optimization you have already done, also take a look at the Help Us Help You document linked on the forum header.
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Janne What we do in life, echoes in eternity. |
#5
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Re: 2019.6 freezes every 5 or so seconds
I understand the interface is not supported but it worked fine for 3 months and then this? The drivers are 2013 not 2011 but still old.
I uninstalled PT, reinstalled, no change. I run it with nothing else running, no change. I did all the optimizations in the online AVID writeup and still the same. Guess it's time for a new interface unless someone comes up with the magic wand. Chad McManus |
#6
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Re: 2019.6 freezes every 5 or so seconds
Found the issue, thanks for the responses. I said I didn't install anything but I was wrong I had a cassette to USB device for recording tapes to MP3 using Audacity. I don't think Audacity was the issue because it's still installed and all is well but I removed the USB PNP entry in device manage that was created when I plugged the cassette unit in and now all is well. Thanks again.
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#7
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Re: 2019.6 freezes every 5 or so seconds
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
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