Please read and give some feedback on this report

[izzy_white]

I am having some problems with the buffer wanting to stop. I'm running PT8 with the new update. I have done a sandra report and it is below this post here.

Please tell me if there is anything special I could do to the computer or if I need a new one.

I have done all the xp tweaks as far as turning off visual effects and what not..

Thank you here is the sandra report now.


SiSoftware Sandra

System
Host Name : IZZY-444BE9F595
User : Izzy White
Workgroup : BAKWUDZ

Processor
Model : AMD Athlon(tm) 64 X2 Dual-Core Processor TK-57
Speed : 1.90GHz
Model Number : 3390
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Low Power, Dual-Core
Internal Data Cache : 2x 64kB, Synchronous, Write-Back, 2-way, 64 byte line size
L2 On-board Cache : 2x 256kB, ECC, Synchronous, Write-Back, 16-way, 64 byte line size

System
System : Acer Extensa 4420
Platform Compliance : AMD LIVE!
Mainboard : Acer Extensa 4420
Bus(es) : PCI PCIe IMB CardBus USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : 1 Processor(s)
Multi-Processor Advanced PIC (APIC) : Yes
System BIOS : Phoenix Technologies LTD 255.255
Total Memory : 1.87GB DDR2

Chipset 1
Model : Acer ??? (7910)
Front Side Bus Speed : 1x 199MHz (199MHz)

Chipset 2
Model : AMD Athlon 64 / Opteron HyperTransport Technology Configuration
Front Side Bus Speed : 2x 796MHz (1.59GHz)
Total Memory : 2GB DDR2
Memory Bus Speed : 2x 316MHz (632MHz)

Video System
Monitor/Panel : Default Monitor
Monitor/Panel : Generic Television
Monitor/Panel : Plug and Play Monitor
Adapter : ATI Radeon X1200 Series

Physical Storage Devices
Hitachi HTS542516K9SA00 160GB (SATA150, NCQ, 7MB Cache) : 149.05GB (C:)
Optiarc DVD RW AD-7560A (ATAPI33, 24x CD-R, 24x CD-W, 3x DVD-R, 3x DVD-W, 2MB Cache) : N/A (D:)
Disk : N/A (E:)

Logical Storage Devices
Hard Disk (C:) : 149.04GB (80.43GB, 54% Free Space) (NTFS) @ Hitachi HTS542516K9SA00 160GB (SATA150, NCQ, 7MB Cache)
CD-ROM/DVD (D:) : N/A @ Optiarc DVD RW AD-7560A (ATAPI33, 24x CD-R, 24x CD-W, 3x DVD-R, 3x DVD-W, 2MB Cache)
CD-ROM/DVD (E:) : N/A @ Disk

Peripherals
USB Controller/Hub : Standard Enhanced PCI to USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : Standard OpenHCD USB Host Controller
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
PCMCIA/CardBus Controller : Generic CardBus Controller
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : Synaptics PS/2 Port TouchPad

Printers and Faxes
Model : Send To OneNote 2007
Model : Microsoft XPS Document Writer
Model : HP Photosmart C6100 series

Power Management
Mains (AC) Line Status : On-Line
Battery No 1 : 97%

Operating System(s)
Windows System : Microsoft Windows XP (2002) Professional Media Center 5.01.2600 (Service Pack 3)
Platform Compliance : Win32 x86

Network Services
Adapter : Dell Wireless 1395 WLAN Mini-Card

[MikeX]

What exactly are you having problems with? Buffer issues as in its asking you to set the buffer size lower or higher?

[izzy_white]

It stops at random times and ask me to set my buffer higher. But the higher I got the more delay I have in vocals if that makes sense.

[JMS40]

You need a secondary hard drive for Pro Tools sessions...
You'll also need to disable your wireless LAN while using PT.

[izzy_white]

I'm sorry I didn't add that in there... I do have one just for pro tools sessions that I use. It's a 7200rpm usb drive. I have the acer extensa 4420 laptop with the mbox mini 2.

I have 2 gb's of ram should I go up? I was just looking and they said I can go to 4 gb's but something about windows would only see 3.25 so they recommend a 2gb + 1gb = 3gb configuration.

Do you guys think this would help going up 1 gb on the ram?

[JMS40]

USB drives are not the answer.

From the General Troubleshooting thread:

IMPORTANT! You MUST use a secondary hard drive (not your main OS drive) for recording and playback of audio in Pro Tools. Recording or playback from the OS drive is known to be problematic and the cause of many different error types. If you are using your system drive and encountering errors, the first thing you should do is get a compatible drive. USB drives are not supported and are known to be problematic, so please do not use them with Pro Tools. If you're recording or playing back from a USB drive and are getting errors in Pro Tools, please switch to using a compatible external firewire drive or internal SATA/ATA/IDE drive and disconnect the USB drive.

Pro Tools supports recording and playback to a secondary drive that meets the following requirements:

7200 rpm or faster
9ms seek time or faster

Firewire drives must have the Oxford 911 (FW400 port), Oxford 912 (FW400 & FW800 ports) or Oxford 924 (FW800 ports) Bridge chip. USB drives are not supported and are known to be problematic.

[izzy_white]

I'll give that a try then. I have a firewire port on here and i'll try out a firewire drive because I have one but it's full but i'll try it out and see if I still get the buffer errors.

Thanks guys

[The Weed]

Your firewire chipset may not be comaptible. From the above quote from JMS40:

"Firewire drives must have the Oxford 911 (FW400 port), Oxford 912 (FW400 & FW800 ports) or Oxford 924 (FW800 ports) Bridge chip."

Cheers,

[sw rec]

Here's a great low-cost alternative. The Bytec ME720 external firewire case HAS the Oxford 911 chipset, and I just bought my second one from www.bteccstore.com for $35.00 to my door. Stick in any 7200 rpm IDE drive and go to work.