M-POWERED 7.3 LAUNCHING ISSUES W/ OZONE

[BSMITH2038]

HELLO NEW USER BE EASY WITH ME PLEASE...LOL

MY PROBLEM IS THAT I HAVE PRO TOOLS M-POWERED 7.3 AND AN M-AUDIO OZONE. I CONNECTED, INSTALLED THE DRIVERS AND PROGRAM CORRECTLY AND WHENEVER I TRY TO LAUNCH PRO TOOLS IT NEVER LOADS... THE MOUSE POINTER TURNS TO THE HOUR GLASS SYMBOL LIKE ITS LOADING BUT IT NEVER DOES ACTUALLY LOAD.


I HAVE NOT SEEN ANY PRO TOOLS SCREEN SINCE I HAD THE PROGRAM WICH IS A LITTLE UNDER A MONTH.

MY COMPUTER MATCHES ALL OF THE PROGRAMS REQUIREMENTS AND I HAVE THE CORRECT COMPATIBLE HARDWARE WICH IS AN M-AUDIO OZONE.

MY SYSTEM IS AS FOLLOWS:

SHUTTLE AV49NV MOTHER BOARD

INTEL PENTIUM 4, 478 SOCKET, 2.8GHZ, 400/533 MHZ

100GD SEAGATE HD RPM'S ???(NOT REALLY SURE)

768MB RAM DDR (I KNOW PRO TOOLS M-POWERED RECOMMENDS 1 GB MEMORY BUT ITS MINIMUM MEMORY REQUIREMENTS SAY 768MB RAM IS OK....)

WINDOWS XP PROFESSIONAL VERSION 2002 WITH SERVICE PACK 2

M-AUDIO OZONE WITH NEWEST DRIVERS (5.10.00.45)

NOT SURE IF THIS INFO IS NEEDED FOR ASSISTANCE BUT HERE IT IS.

AKAI MPC 1000

REASON 3.0

RECYCLE 2.0

WAVELAB

CUBASE SX3

CAN SOMEBODY PLEASE HELP ME OUT WITH THIS PROBLEM... I REALLY WANNA GET THIS M-POWERED WORKING.

IF THERE IS ANY OTHER INFORMATION REQUIRED FOR ASSISTANCE. PLEASE LET ME KNOW AND I WILL PROVIDE IT.

[spkguitar]

First, welcome to the DUC.

Second, please turn off your caps lock. On the internet, typing in all capitals is typically used to indicate that you are shouting. Please stop shouting.


Last, please read through and try all of the suggestions in the General Troubleshooting thread. There are quite a few necessary configuration and compatibility recommendations there, as well as instructions for how to post detailed system specifications that we will need to help you further.

[BSMITH2038]

please excuse me for shouting....lol

i use caps at my job when i type and forgot to turn them off....

and i will definetely check the genreal troubleshooting thread for more info and correct posting.

[BSMITH2038]

***** Start of Report *****
--------------------------------------------------------------------------------

<<< Server Status >>>
--------------------------------------------------------------------------------

Name: SiSoftware Sandra Lite (Win32 x86)
Version: 2007.4.11.22
Copyright: Copyright © SiSoftware Ltd 1995-2007. All
Rights Reserved.
Registered Owner: chris
Registered Organisation: garc
Licence Status: Evaluation copy, strictly for personal/
educational use only. For business/commercial
use, it can be trialled for 21 days.
Licence Extra: You are on day %i of your evaluation period.
Please see the SiSoftware site (http://
www.sisoftware.co.uk) for purchase details.
URL: http://www.sisoftware.net/sandra/
E-Mail: [email protected]
Done By: chris
Host Name: CUZZO
System ID: {56AC3D84-9286-4c1d-B219-E41BDBF39C7C}
Run ID: {16C25FE6-545E-4357-9F11-F8F6E44BC7F1}
Done On: Saturday, March 03, 2007
Done At: 5:11:15 PM

<<< Report Comments >>>
--------------------------------------------------------------------------------


<<< Computer Overview >>>
--------------------------------------------------------------------------------

< System >
Host Name: CUZZO
User: chris
Workgroup: MSHOME

< Processor >
Model: 1x Intel(R) Pentium(R) 4 CPU 2.80GHz
Speed: 2.79GHz
Performance Rating: PR3043 (estimated)
Cores per Processor: 1 Unit(s)
Threads per Core: 1 Unit(s)
Internal Data Cache: 8kB Synchronous, Write-Thru, 4-way set, 64
byte line size, 2 lines per sector
L2 On-board Cache: 512kB ECC Synchronous, ATC, 8-way set, 64
byte line size, 2 lines per sector

< Mainboard >
Bus(es): ISA AGP PCI IMB USB i2c/SMBus
MP Support: 2 Processor(s)
MP APIC: Yes
System BIOS: Phoenix Technologies, LTD 6.00 PG
Mainboard: Shuttle Inc AV49V
Total Memory: 768MB DDR-SDRAM

< Chipset 1 >
Model: Holco Ent Co Ltd/Shuttle Computer
ProSavageDDR P4X333 CPU to PCI Bridge
Front Side Bus Speed: 4x 133MHz (532MHz data rate)
Total Memory: 768MB DDR-SDRAM
Memory Bus Speed: 2x 133MHz (266MHz data rate)

< Video System >
Monitor/Panel: Plug and Play Monitor
Adapter: NVIDIA GeForce4 MX 420 (Microsoft
Corporation)

< Physical Storage Devices >
Removable Drive: Floppy disk drive
Hard Disk: MDT MD1000BB-00CCB0 (93GB)
Hard Disk: SanDisk SD Plus USB Device
CD-ROM/DVD: HP DVD Writer 400c (CD 94X Rd, 24X Wr) (DVD
12X Rd)
CD-ROM/DVD: SONY DVD-ROM DDU1621 (CD 40X Rd) (DVD 5X Rd)

< Logical Storage Devices >
CUZZO (C:): 2GB (57MB, 3% Free Space) (FAT32)
CUZZO 2 (D:): 91GB (34GB, 38% Free Space) (FAT32)
USB Controllers (F:): 485MB (CDFS)
Pro Tools MP (E:): 2.1GB (CDFS)
3.5" 1.44MB (A:): N/A
Removable Drive (G:): 968MB (747MB, 77% Free Space) (FAT)

< Peripherals >
Serial/Parallel Port(s): 2 COM / 1 LPT
USB Controller/Hub: VIA Rev 5 or later USB Universal Host
Controller
USB Controller/Hub: VIA Rev 5 or later USB Universal Host
Controller
USB Controller/Hub: VIA Rev 5 or later USB Universal Host
Controller
USB Controller/Hub: VIA USB 2.0 Enhanced Host Controller
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Mass Storage Device
Keyboard: Standard 101/102-Key or Microsoft Natural PS/
2 Keyboard
Mouse: PS/2 Compatible Mouse

< MultiMedia Device(s) >
Device: Standard Game Port

< Communication Device(s) >
Device: Motorola iDEN plus Series

< Power Management >
AC Line Status: On-Line

< Operating System(s) >
Windows System: Microsoft Windows XP/2002 Professional
5.01.2600 (Service Pack 2)

< Network Services >
Network Drivers Enabled: No

< Performance Tips >
Warning 100: Large memory sizes should be made of
Registered/Buffered memory.
Tip 2546: Large memory modules should be ECC/Parity.
Notice 5901: CD 1x= 150kB/s; Exercise caution when
comparing measured versus published ratings.
Notice 5902: DVD 1x= 11.08Mbps Exercise caution when
comparing measured versus published ratings.
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.

<<< Processor Arithmetic >>>
--------------------------------------------------------------------------------

< Benchmark Results >
Dhrystone ALU: 6220 MIPS
Whetstone iSSE2: 5199 MFLOPS
Results Interpretation: Higher index values are better.

< Performance Test Status >
Run ID: CUZZO on Saturday, March 03, 2007 at 5:11:52
PM
NUMA Support: No
SMP Test: No
Total Test Threads: 1
Multi-Core Test: No
SMT Test: No
Dynamic MP/MT Load Balance: No
Processor Affinity: P0C0T0
System Timer: 3.6MHz
Number of Runs: 64000 / 640

< Processor >
Model: 1x Intel(R) Pentium(R) 4 CPU 2.80GHz
Speed: 2.79GHz
Performance Rating: PR3043 (estimated)
Cores per Processor: 1 Unit(s)
L2 On-board Cache: 512kB ECC Synchronous, ATC, 8-way set, 64
byte line size, 2 lines per sector

< Features >
SSE Technology: Yes
SSE2 Technology: Yes
SSE3 Technology: No
Supplemental SSE3 Technology: No
HTT - Hyper-Threading Technolo:No

< Performance Tips >
Notice 5008: To change benchmarks, click Options.
Notice 5004: Synthetic benchmark. May not tally with 'real-
life' performance.
Notice 5006: Only compare the results with ones obtained
using the same version!
Warning 5003: Benchmark has measured single-processor
performance only.
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.

<<< Processor Multi-Media >>>
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here is the sandra lite.....thanx in advance.

[BSMITH2038]

ANYBODY SEE ANYTHING IM MISSING... PLEASE SOMEBODY HELP A BROTHER OUT...

[BSMITH2038]

ANYBODY SEE ANYTHING IM MISSING... PLEASE SOMEBODY HELP A BROTHER OUT...

[Light Wing]

Yeah....your Caps Lock is still on.

[dillon99999]

i don't see an extra hard drive for audio?

what is this? --> Hard Disk: SanDisk SD Plus USB Device

you need a separate hard drive for audio.

it must be 7200 rpm (SATA2, SATA, or IDE).

i only see one hard drive ---> Hard Disk: MDT MD1000BB-00CCB0 (93GB)

you could be causing too much traffic on the usb, because you are using a usb hard drive.

take that usb hard drive out of the mix for now - until you can figure out what is wrong.

--------------------------------------------------------------

also turn these off if you can (in the bios):

Hard Disk: SanDisk SD Plus USB Device

< MultiMedia Device(s) >
Device: Standard Game Port

< Communication Device(s) >
Device: Motorola iDEN plus Series

Serial/Parallel Port(s): 2 COM / 1 LPT

disable sound card if it isn't already diabled.

-----------------------------------------------------------

have you tested your memory?

http://www.memtest.org

[BSMITH2038]

i don't see an extra hard drive for audio?

what is this? --> Hard Disk: SanDisk SD Plus USB Device

you need a separate hard drive for audio.

it must be 7200 rpm (SATA2, SATA, or IDE).

i only see one hard drive ---> Hard Disk: MDT MD1000BB-00CCB0 (93GB)

you could be causing too much traffic on the usb, because you are using a usb hard drive.

take that usb hard drive out of the mix for now - until you can figure out what is wrong.

--------------------------------------------------------------

also turn these off if you can (in the bios):

Hard Disk: SanDisk SD Plus USB Device

< MultiMedia Device(s) >
Device: Standard Game Port

< Communication Device(s) >
Device: Motorola iDEN plus Series

Serial/Parallel Port(s): 2 COM / 1 LPT

disable sound card if it isn't already diabled.

-----------------------------------------------------------

have you tested your memory?

http://www.memtest.org

i had an extra external hard drive for audio. but its usb and i know they are not recommended for recording so i have to get another one for recording.

Hard Disk: SanDisk SD Plus USB Device......this is an removable flash card for my digital camera i forgot to remove when doing the sandra....

im gonna get the other hard drive for recording. and im gonna disable the other things u mentioned in the bios... and ima get back to you if nothing has changed..


soomething else that is funny..... i was trying to get it to work yesterday and i ran a msconfig.... disabled the items i did not want it to start up with and when i restarted my comp. it loaded with only few of my programs. i had a different desktop backround and it looked as if the basic information had loaded..... i tried pro tools and funny enough it loaded....

so me being a dumb ass.... instead of looking up the settings to see what i had them at restarted my computer and when it restarted it was back to normal and of course pro tools would not load....

make any sense?

[spkguitar]

make any sense?

Yes.

Disabling startup items is one of the recommendations in the General Troubleshooting thread that I pointed you to, and it is recommended for this very reason. Something in your startup sequence is interfering with Pro Tools functionality. You need to experiment with the startup items to find out which one it is.