002 Not Recognized, please help

[noisebrigade]

I bought a used Digi002R on ebay. When I plug in the Digi002R into my Mac mini, the 002R is not recognized when starting the Protools LE 6.9.3 application. The harddive that is plugged into the back of the 002R is also not being recognized on the Mac Mini, not even in Disk Utility. I proceeded to check the harddrive by plugging it directly into the mac mini and it mounted without any issues. I tried starting up the Protools 6.9.3 application with an Mbox and Protools LE 6.9.3 worked flawlessly.
I thought it could not be loading due to a compatibility issue with Protools 6.9.3, so I uninstalled Protools 6.9.3 and installed Protools LE 7.1. Again, the harddrive mounted without issue when plugged directly into the Mac mini. So, I unplugged the harddrive, plugged in the 002R, and again, Protools did not recognize the hardware. The harddrive, when plugged into the back of the 002R, also did not mount on the Mac mini and was not recognized in Disk Utility. When I tried starting Protools LE 7.1 with the Mbox it started flawlessly.
So, at this point I am at a loss. Is it 2 bad firewire ports? Is the 002R completely shot? Any ideas? Please? please feel free to e-mail me at [email protected] I need you digimasters to help me thanks guys.


System Config:

Mac Mini - 1.5 Ghz PowerPC G4
Mac OSX 10.4.8
1 GB DDR SDRAM
External Hardrive (plugged into back of Digi002) : Western Digital
Model #WD2500D032-000 (Firewire 400)
Now running Protools LE 7.1
Digi002R Serial Number: UA6270600G

[albee1952]

Search for "POWER HARNESS" as that is very likely the problem. The firewire drive (if it must be daisy-chained) should be between the computer and the 002 anyway. Since the 002 is out of warrantee, you have nothing to lose by opening the unit and reseating all the power harness connections. The odds are quite good that you will be operational in 15-20 minutes. Make sure you follow the instructions in the Getting Started Guide to the letter as improper installation of the software and drivers can give you other problems.