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  #11  
Old 09-11-2017, 06:15 PM
Cavern Man Cavern Man is offline
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Join Date: Sep 2017
Location: Brasil
Posts: 2
Default Re: PT Cloud Collaboration: Can't invite anyone to project

I have same problem with my Cloud Collaboration invitation.
When I try invited one user, this message occurs:
The project is full. no more contacts can be invited.
But my project it's empty - not used for no one.
I contacted avid support but they is not solved.
This problem occurs with my 3 macintosh systems with Perpetual plan version and others and with my friend (windows user system with the version First).
So I thought... This not only happens to me.
I never conquest share ony project with invited option... since the release this problema stay with me and the updates not solved anything.
More people has going through this?
Plis, help me if you can.

Thank you!
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  #12  
Old 09-11-2017, 07:06 PM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: CA
Posts: 6,889
Default Re: PT Cloud Collaboration: Can't invite anyone to project

Quote:
Originally Posted by Cavern Man View Post
I have same problem with my Cloud Collaboration invitation.
When I try invited one user, this message occurs:
The project is full. no more contacts can be invited.
But my project it's empty - not used for no one.
I contacted avid support but they is not solved...
Welcome to the community.

Looked for your support case but couldn't find it (most recent case is from June). Do you have a case #?
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  #13  
Old 09-11-2017, 07:14 PM
Cavern Man Cavern Man is offline
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Join Date: Sep 2017
Location: Brasil
Posts: 2
Default Re: PT Cloud Collaboration: Can't invite anyone to project

Yes!
I have a case.
But the Support it's not solved anything.
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  #14  
Old 09-12-2017, 10:43 AM
jeffro's Avatar
jeffro jeffro is offline
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Join Date: Jun 1999
Location: CA
Posts: 6,889
Default Re: PT Cloud Collaboration: Can't invite anyone to project

Quote:
Originally Posted by Cavern Man View Post
Yes!
I have a case.
But the Support it's not solved anything.
Thanks for the info, will escalate this for you.
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