Mbox 2pro issues - from bad to worse

[Maars]

In an attempt to fix a potential hardware failure, my local music store updated my PT8 (with cs1 installed) to PT8.01. The install failed with message " The installer could not write the receipt for "plug-in updates" However now instead of having a locateable yet broken mbox, my mac no longer recognizes or locates the mbox 2pro. Hence I can't access pt.

I now get an error along the lines that "library/startupitems/digidesign Mbox 2" doesn't have the right permissions


How do I fix this?

[flommer]

Originally Posted by Maars

In an attempt to fix a potential hardware failure, my local music store updated my PT8 (with cs1 installed) to PT8.01. The install failed with message " The installer could not write the receipt for "plug-in updates" However now instead of having a locateable yet broken mbox, my mac no longer recognizes or locates the mbox 2pro. Hence I can't access pt.

I now get an error along the lines that "library/startupitems/digidesign Mbox 2" doesn't have the right permissions


How do I fix this?

Maybe repair disk permissions using Disk Utility?

It sounds like you need a clean uninstall/Reinstall

What is your OS? was it updated using the combo updater?

[Maars]

Hi flommer,

I ran a safe uninstall and then reinstalled pt8. Then I ran a repair permissions and for some reason the pt icon in the dock disapeared.

The mbox power light is blinking but that's it.

I'm running 10.5.6 osx.

Does that help?

[barlevy]

as Digidesign says :

you SHOULD NOT update from cs1 to 8.0.1

first YOU SHOULD update to CS3 and then 8.0.1

[Maars]

Yeah, i know that now. Unfortunately, I guess the guy from the store didn't know it at the time either.

Any other suggestions?

Next I'm going to try a clean uninstall and hopefully that will fx it.